Excellent service, will order again in future.
I have used this company three times now and the service is first class. All products we have bought have been first class and delivery and communication emails are second to none.
Keep up the good work people.
Received the radiators very quickly - delivery service was excellent.
However one radiator came heavily scratched and due to the need to fit these quickly I had to resort to getting a close match paint to cover it up. Fortunately the scratch was on the side on the unit closest to the wall so not too visible however when paid as much as we did , I expected the item to have been quality checked prior to despatch.
After a dreadful experience with another supplier where items listed as being delivered in two days turned out to be not in stock for a further 2 months time - I gave these guys a go.
I was very happy with the service and speed of delivery. They phoned and checked a couple of details and then the delivery was as stated.
Our plumber who fitted the radiators that we bought said they were some of the best quality vertical radiators he had come across.
I'll certianly be using them again.
This order was the first ever placed with Best Bathrooms very satisfied with the product and the efficient delivery service would have no hesitation in using their products and services in the future
Found the website easy to navigate, the merchandise was of a reasonable value - not the cheapest but certainly not the most expensive - so the sales process ticked a box. Delivery and Post Sales Service - ah different ball game - the package was delivered a day earlier than expected so had to rearrange delivery (weekend in between) and therefore rearrange the plumber! The package then arrived and when the plumber returned to complete the works found only one item had been delivered not the required two - so rather than send him away again, I had to go out and buy the item at, as you can imagine, a greater price. So a week later - back to the website (over a weekend so no phone facility available) - e-mailed my issue, was informed there is a 1 day service level but unfortunately I'm still waiting +24 hours later. Always best to underpromise and overdeliver rather than the other way round in my opinion.
we ordered a towel rail from best bathrooms.it arrived within 2 days,and was really nice quality.looks great!very happy with my experience-will use them again!
Well I ordered the wrong item, great advice from the helpdesk just rejected the initial delivery and the guy came back with the correctly ordered one the next day, and refunded the following week. The service and communication couldn't have been better and I will recommend this site to others.
Excellent deal from bestbathrooms,I ordered two vertical radiators which arrived within 24 hours of ordering. I will be returning soon for items for my bathroom upgrade.
Ordered a large vanity unit and matching large wall cabinet. Both items delivered in worst condition I had ever seen. The order over £400. The packaging on basin was falling off. Basin has a very large crack running right through it. The actual vanity unit cracked on right hand side and the wall cabinet cracked right through the middle. I have sent pictures of the damage in and no response as yet.
I guess you will be ok if you products get to you in good condition I would personally not use again as never seen such bad products, deliver and response to customer complaint. Currently am discussing with trading standards.
Under promised and over delivered !
Easy to use website with extensive range of products at a very affordable price. Ordering was very straight forward and the communication of order progress was impeccable. The radiator arrived perfectly packed and within the timeframe given. Excellent service and excellent products.
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Can't recommend highly enough. I ordered one evening and the product was delivered 2 days later. Communication was very good and easy payment. Fab product too.
Easy transaction, lots of delivery options so things arrive when you want them. As for the rad I bought its very good value for the money! I'll be coming back for two more.
I am very impressed by this company. Ordered Wenesday afternoon and arrived following day with free P&P. Ease of web site excellent. Well done BestBathrooms.com will definitely use again & recommend to friends & family. Thank you.
Ordered a heavy radiator. Very pleased with the product and service. Packaging was bashed and brusied having been dragged along the floor by one person at some point but hopefully will be okay when fitted. Looks fantastic in the box!
Ordered a sink and toilet which arrived the next day as promised. Price was to good to be true, so wasn't expecting the best. I must admit I was pleasantly surprised as the goods were amazing and look great in my new wet room. Would definitely use this company again, they were the cheapest I could find.
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