Excellent service. It arrived by 8am next working day!
Very easy to do business with, fast and efficient with no frills.
Having been let down badly by one of the other prominent internet ink companies, in despair I thought that I'd try Fuss 3... And they do fuss over your business too...which is a breath of fresh air... They are very customer focussed, friendly, and communicative, their prices are keen as well. You have definitely got to try this company !
I was struggling to find the correct printer ink, as I have a new printer & had the link to the page for my old one. The lady on the telephone was incredibly helpful, found the page, stayed with me until I'd worked it out & checked that I was a valued customer to give me the log in details
Had to ring because an old login failed to work. Call dealt with in a very polite, efficient and friendly way, the kind of which seems to have been forgotten almost everywhere else. Problem resolved immediately.
Having had a delivery of faulty toner cartridges from a national supplier I was desperate to replace them and looked locally. After a couple of calls to Fuss3 our toner cartridges were delivered as promised the next working day.
They could not have been more helpful and accomodating. I suggest if you are looking for a reliable supplier these are the people to go to.
Ordered a Samsung drum after online price comparison. Fuss3 were the cheapest overall cost delivered. Product arrived very quickly to home address - I was out so it was left with a neighbour - no chasing opening times at a distant courier depot! Godd experience - strongly recommended!
I wanted compatible ink for a Xerox wax printer but none was available. When it become available I was informed by telephone and oredered it there and then. It was delivered the following day...........
Fuss3 as always very helpful and good customer service. Phoned to apologise for a day's delay in shipment so we knew not to worry or wait until delivery.
I was desperate for imaging units for my printer, placed an order around 3pm in the afternoon and they still arrived the following day. Was very pleased!! Well packaged and the items were the exact ones. Will definately use you guys again!!
I found the purchase of an imaging unit made so easy with a phone call to a contact who answered the multi dollare question promptly with a phone back in five minutes.
"In Stock" physical stock check! It arrived at 11am the following morning and was on the printer five minutes later!
Despite being let down by a courier, Fuss3 were proactive in identifying that the delivery had failed and ensured that a replacement delivery was made.
Brilliant - if only all web based companies were this proactive...
They always deliver as promised. My only gripe is that ordering online the box to repeat the name and address for delivery, billing and credit card doesn't work, so I had to type it in three times.
When I need toner, I go to Fuss3 as I know for sure they have what I need at a good price. Ordering is easy and delivery is always on time. What more do you want.
After spending over £500 on an engineer to attend my HP Z3200 printer that was not printing correctly on canvas, the fault was identified as a print head not firing ink. I ordered a replacement on Saturday & the new printhead was delivered as promised on the next Tuesday. Plugged the head in & voila! perfect canvasses!
I would not hesitate to use Fuss3 in the future without hesitation. If all websites took customer satisfaction as Fuss3 obviously do, shopping on the internet would be a better experience.
We have been using Fuss3 for some years now and they continue to combine competitively priced consumables with a fast and friendly service.
DON'T USE ANYBODY ELSE!
I placed an order for some toner cartridges and was pleased to see that handling and delivery charges were not added on to the price.
Before, I had checked a few other possible suppliers but Fuss3 offered the best value too.
And, with next day delivery, that clinched it.
I had problems ordering due to our new finance system, not Fuss 3's fault. I rang up and staff were extremely helpful and the order arrived the next day.
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All our toners and printer cartridges carry a full manufactures guarantee.