Antwoord van PetFlow.com
[REPLY]
- BEOORDELINGEN (17.334)
- cigdem
- 1 Beoordeling
- Leslie
- 1 Beoordeling
Great shirts, great price
Got 3 shirts that are great for a very good price. All came well packaged and in good condition-will make perfect gifts!
- Sally
- 1 Beoordeling
- Terry
- 1 Beoordeling
Right on time with just what I ordered
I've only made one purchase but so far I like how it works. I live 45 miles from the closest pet store so it's a drive for food when I get low. Having it come right to my door is a dream come true.
Thanks for the great service!
- Heide
- 1 Beoordeling
love it! easy order, good deal no special pet store trip!
Had to put my puppy on a grain free diet - specialty pet store stocked the stuff but it was SOOOO expensive - saved a ton and didn't have to go to the store by purchasing on line from pet flow!
- Anne
- 1 Beoordeling
Extremely poor taping job
The dog food arrived in fine shape but the box was just about falling apart. The tape didn't hold the box together. Not sure if it was bad tape or the person taping the box was a little stingy on taping.
- Scott
- 1 Beoordeling
Need to have accurate shipping information on the web page.
Placed my first order with autoship added. Received a tracking number and it did not show on FEDEX. After 3 days I called and was told that the food was on back order. Why did I get shipping information if it had not shipped and furthermore why did I have to call to be told it was delayed. Customer Service was friendly - but had no answer other then I am sorry. Now I have been trying to change the dry food autoship and it keeps defaulting to the wrong food. Plan to cancel autoship because I do not like how cumbersome it is to make a change. Also, do not like having to track down an order either. Good prices and nice folks...but shipping and communication falls very short.
- Jessica
- 1 Beoordeling
Good selection and fast service with free shipping!
Prices are a bit higher than I see at pet stores (10% or so), but considering the convenience and free shipping (on orders over a certain amount), I think that is reasonable. Will keep using this service!
- caitlin
- 1 Beoordeling
cats not impressed!
I haven't canceled it yet, but my cats were not at all impressed with the may rotten box. They loved the cheap mice toys, and one liked the treats, but that's about it. The giant catnip treat dispenser was just that..giant! They didn't know what to do with it. The catnip markers were entirely ineffective, and the weird silicon muffin holder "toy"..I don't even know what to say about that. They didn't even look it. I'm giving rotten box another shot. Hopefully june's box is better..especially for the price.
- Maria
- 1 Beoordeling
Pawsitively great customer Service!
I called the company in regards to a product question. I was able to speak to a real person who was very helpful. I received my order in a timely manner and was very happy with it. Would order again
- Sally Ryan
- 1 Beoordeling
Awesome company...fast service and excellent cust service!!
I ordered dog food and dog chews to be sent to a shelter in OK to help the dogs that were in the tornado. After placing my order, I realized that I forgot to enter the promo for a discount, so I contacted their cust service dept. They got right back to me, said it was no problem to give me the discount after the order was placed. I had the discount that day. I was provided with a tracking number so that I could see when my donation was recvd. Petflow is an efficient, well run business. They care about animals in need and even tho they are in NY, my order was recvd in OK within days of the order. That's when it was needed not weeks later. They truly care for animals.
- Tracy
- 1 Beoordeling
- Noreen
- 1 Beoordeling
Nice toys happy with purchase
Bought the "talking monkey" and gumby and another fluffy toy, was happy with the price and purchase and delivery. will order again.
- Renee
- 1 Beoordeling
- Peggy
- 1 Beoordeling
Good quality foods and happy cats!
Pet flow has any and all pet foods I have ever
needed. Sometimes shipping charges can cost as
much or more than the order. I had no shipping
charges on my most recent order. Since I have cancer
I cannot get around like before, so having Pet Flow send
the orders to my door has been a godsend. Shortly after
I place the order, it is at my door.
- Michelle
- 1 Beoordeling
Perfect wouldn't change a thing
They have great prices and ship right away. Let you know tracking info via email which is awesome. Arrived super quickly. Will definitely use them again
- Melba
- 1 Beoordeling
WOOFres
I have only purchased two products so far, one is the stress free liquid, and the other is the pet corrector, I haven't had to use the stress liquid, but the pet corrector I have used it once, and so far it has worked. but im sure ill need it again.
thank you again.
Melba Robinson, Daytona,Fl.
- Sue :)
- 1 Beoordeling
My dogs won't starve!
Great company...free shipping, fast shipping and you can set up future deliveries..so happy I found them!
- marilyn
- 1 Beoordeling
excellent service
great company - saves me time, money and trouble
- Michelle
- 1 Beoordeling
wonderful gifts
When your pets are your kids it is kinda hard picking gift for them but when a friend told me about spoiled rotten box. I gave it a try and so far i love it and so doea my animals.
- Nadia
- 1 Beoordeling
My cats only liked the box.
My cats hated all the treats. The toy mice were cheap. The flea spray was leaking whenit arrived. lame.I
- Donna
- 1 Beoordeling
My dogs love PetFlow
My dogs love PetFlow. I now buy more treats for them than I ever have before, and they love getting spoiled. The stuff I get through PetFlow is always great quality and at a great price.
- Tonia
- 1 Beoordeling
Yorkie food is like crack for our dogs!
Our two yorkies tried the special yorkie blend and gobbled it up like it was going away soon. We will be ordering a large bag, to keep them happy and healthy! Thanks! :)
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- Thomas LaCelle
- Syracuse, US
- 1 Beoordeling
LOUSY CUSTOMER SERVICE
i had received an email for free shipping when i signed up with auto ship. i did just that and never received the free shipping....they said there was a $15 minimum for that email....i read the email several times...NO minimum was stated anywhere...i fowarded the email...and still did not get the free shipping as stated. told them to cancel the order but said OOPS too late, already sent...was not happy and wont shop again
- Rana
- 1 Beoordeling
- KimH
- 1 Beoordeling
- Gary
- 1 Beoordeling
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- Laura Poos
- 1 Beoordeling
cat letter, feline pine and simply pine is way cheaper in the store (Food Lion) in VA
thought it looked like a good deal, but much more expensive than in local food store:(
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- joseph
- 1 Beoordeling
Great!
Great selection...great prices..convenient reshipping...all around GREAT experience!!
- Darline
- 1 Beoordeling
Hard to get a hold of customer service.
I missed the part of 12 oz for .99 cents. That was my fault, but then when I went to cancel
- amanda
- 1 Beoordeling
Great Products
Received an email of some great specials from PetFlow. Placed and order for some Bullie sticks and an awesome price. Recevied them quickly and my dogs loved them!
- Heidi
- 1 Beoordeling
- steven
- 1 Beoordeling
deceptive
Had a discount code, but I entered some wrong data on the shiping page. When I fixed the error, the coupon code had disappeared and when I went to check out, it didn't give a chance to review it and add it back. When I called I was told "too bad". I would not buy anything form them
- Jane
- 1 Beoordeling
Everything was perfect.
The package came before I expected and was in great shepe.
This is a wonderful service for elderly people who have a hard time schlepping big bags of dog food. This way I just have to get it in the door and dump it in the bin. (Hard enough when you're old.)
- deborah
- 1 Beoordeling
great quality and service!
Great idea to have these items delivered and shipping was free....great selection and an easy way to shop!
- Stephanie
- 1 Beoordeling
perfect!
Got so much great stuff! my kitty loves everything didnt even have to leave the house to shop and everything was shipped right to my door. =) me and my kitty piglet say thank you
- Lysha
- 1 Beoordeling
Cheap and fun
Bought the "Stache" toy. Looks like a mustache when your dog has it in his mouth. It is cute!
Great customer service, great prices would recommend to any port owner!
- Misty
- 1 Beoordeling
Great selection - quick delivery
I was pleased with the selection of cat and dog products. The site was easy to use and the package was delivered promptly.
- Amy Dietrich Mark
- 1 Beoordeling
Easy website, great prices
I went to PetFlow because of a Groupon they offered, and I will definitely use them again for any food I need to have delivered in the future! Their website was very user-friendly and their selection (and prices) were fabulous. Thank you!!
- Andy
- 1 Beoordeling
Easy ordering with super fast delivery
Totally loved ordering from PetFlow. It was easy and my goods were delivered really fast. I was happy with everything I ordered. The prices were great too!
I will definitely recommend to friends.
The PetFlow Difference:
FREE SHIPPING!
Any order over $49 automatically ships for FREE! No need to pay crazy shipping charges!
Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at help@petflow.com or at 888-316-PAWS (7297)
AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. PetFlow.com negotiates great deals with our suppliers, and pass these savings on to you!
About PetFlow.com
PetFlow.com was founded in 2009 on the idea that caring for your pet should not be a chore. We all hate going to the store and lugging home heavy bags of pet food, and now we don't have to! PetFlow.com will deliver them right to your door, with FREE SHIPPING!
Bezoek PetFlow.com
E-Mail us at help@petflow.com or call 1-888-316-7297 (PAWS)
10001 New York , New York
United States
Categorie
Satisfaction ALWAYS Guaranteed!
Your tail will wag
PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!
