Delivery was longer than expected. However, I was kept informed as to progress. Part arrived and quality excellent.
This is my third purchase and purchase from Shower Doc and they've been consistently reliable and quick on turning the order round.
I bought my goods at 2pm and they were delivered within 24 hours. The staff were friendly and helpful, and I received regular updates by email about the delivery. Also, (very importantly) they were able to offer a product I couldn't find anywhere else.
Excellent website with good info and diagrams to help select the correct part. Kept up-to-date on order status with regular emails. Part well packed and works well. Will use again.
Easy to use website with very good descriptions and a wide range of spares. Added bonus of short videos showing how to check and change parts. Reasonably priced with a really excellent delivery time.
Had a problem with a dripping shower. Shower doc was able to identify the shower from photos I emailed. Gave me options either to buy the shower cartridge £132 or purchase an overhaul kit £14 , which is seals ,washers and circlips, all that is required to do the job. They had video online linked to their website. Watch it a few times as it is done in "real time". It has tips and hints on problems that may occur when overhauling the shower cartridge. This was invaluable and recommend watching and following the advice. Think anybody could overhaul the cartridge if they take their time. I've waited a fortnight before writing the review,shower still working prefectly. Showerdoc service, advice, identification of the shower and delivery was second to none.
got a faulty part i got in touch and they promptly sent out a replacement and also they helped me find out the actual problem with our shower ,its now fixed ..
Hi, if you are looking for spares for your older shower, give the shower doc com a look,
I found all that I was looking for, and the site is dead easy, in fact about the best I have ever used,, with the part with me in two days Thank you I was very pleased.
i have told my freinds and gave them your email id
When I had a problem with an electric shower the shower doctor provided easy to follow guides and video's on troubleshooting the problem, gave clear and concise instructions on how to fix the problem and then provided the relevant parts at a competitive price to carry out the repair.
The Shower Doctor Ltd were the best price I could find. Delivery was fast and the item is as advertised. No complaints at all and I would recommend to anyone!
I wasn't sure where to obtain a part for my Triton shower unit, but after accessing their webpage through Amazon, I quickly established exactly what I needed and after the excellent service received would not hesitate to contact this company in the future should the need arise.
The required item was not a runof-the-mill spare (bottom trim panel). I opted for express delivery because of possible difficulty in operating the shower without it, The order was placed late Wednesday so I anticipated delivery on Friday/Saturday in good time for the Service Engineer visit on Monday. I queried delivery on Saturday and was given an apology for the delay and an assurance that delivery would be expedited. Monday came and the Service Engineer came but no sign of the panel. Fortunately The Engineer knew his job and fixed the problem using the damaged trim panel. The trim panel finally arrived on Tuesday and will be fitted at a later date. After paying a double delivery charge I expected a better service. If non-delivery had needed a return Service Engineer visit and being unable to use the shower for some more days, this review would have been much less tolerant of the delivery service failure.
Really would recommend this website complete with video explaining in easy to understand language our particular problem with our shower. Instead of rushing out to buy new shower, the site identified the problem, sent the spare part very quickly and showed how to fit it.
Excellent service and delivery, sppedy and good the read others opinions, we installed the 2 products in the kit in minutes. excellent site, no need to buy new shower- a bonus indeed
Ordered a set of o-rings for a Gummer TS1400 shower valve. I was kept updated with the progress of the order, which was dispatched very quickly. The on-line videos explained how to fit the seals and give the valve a good service. Job done in 30 minutes, and all working well.
I brought a new shower hose for my shower and I was able to select the correct one from all the great information you can find on the website. I will certaintly be using this company again because not only was the website easy to use, they are also very quick in despatching. My shower hose was delivered the day after I had ordered it. I followed the video on the website about fitting the hose and I had the job done in 10 minutes. Brilliant!
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