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USA based company, spread the word, a friendly reliable company needing more positive exposure. Ordered Sony NEX6 at an unbeatable price monday morning, arrived friday midday, you can't say better than that, i received a polite and friendly phone call to confirm my order and to ask if i wished to purchase any accessories, which i declined (maybe later)...GREAT VALUE...GREAT SERVICE, thanks guys PS Thanks also to DHL Delivery service who enabled me to track my order to my door.
It was the DSLR package with accessories, price, the reviews and the fact that I wouldn't have to pay any additional taxes which attracted me to SLR Hut. The service was quick and efficient and the box arrived a day in advance of the expected delivery. I did have one issue, that an additional battery for the DSLR was missing. However, I've recontacted SLR Hut and they assure me it is now on the way. I would use this service again.
SLR Hut website is full of useful information to help decide on purchase and products really well priced. My orders are followed up with a phonecall to check they are right and will fit the camera I have and interest in other products but without any pressured upselling. All in all a great experience
Like many people I had reservations before ordering as the sigma lens was £60 cheaper than the cheapest price from Amazon, Jessops etc. But I have to say the service has been brilliant, I ordered the item late on Sunday night and it arrived the following Friday morning. I will definitely use and recommend SLRHut in the future.
I was on holiday in Hong Kong and was looking at to buy a Canon EOS M as cameras are usually much cheaper in Hong Kong than the UK. I was looking at reviews for the camera on the internet and saw the Canon EOS M advertised by SLRHut much cheaper than the Hong Kong outlets and at half the price of other stores in the UK. Delivery was fast and efficient. I would not hesitate to recommend SLRHut.
Fantastic service. Ordered the camera on the Monday and said that would it be possible to have it before the weekend. The guy said no problem I'l send it express for you at the same price as normal delivery! I was advised that the camera (Canon 6D) would eat batteries and the standard battery would not last long. So he said he would give me the 5 hour extended life battery for the price of the two hour one.
The camera and bits all arrived on Thursday in superb condition and I would absolutely recommend SLRHUT (in actual fact I have already done so) to one of my best friends.
The order was handled very well, with a telephone confirmation, as well as an email. Shipping time was good and in line with what they state on their website. Having just bought an Ipad, the only surprise I received was that it is an American model. This in my opinion should be made a lot clearer on their website. Other than that I am very happy with the service and I would use them again.
I was attracted by the price offered by slr hut - significantly lower than any other web site or shop. The web site worked well and the confirmatory phone call was with someone who was knowledgeable and not at all pushy, yet courteous.
The service was excellent, everything happened as it should happen, delivery was prompt and when anticipated.
I ordered this camera (Fujifilm X20) online but while paying for it with PayPal, my PayPal service froze and I wasn't sure whether the order had been submitted or whether it had been paid for. On contacting SlrHut by phone to clarify the situation, their response was very helpful and it wasn't long before the camera was delivered.
SLR hut came up top when searching on Google and I was pleasantly surprised by their great prices. The camera turned up as promised two days later with a treasure trove of accessories to work my way through. Very well done and highly recommended.
I purchased a Canon EOS 7D from SLRHut after reading the reviews on this site. Initially I was a bit worried as coming from USA, but it arrived in a week, perfectly packaged, but most importantly I had saved £400 over purchasing in UK. Some people have raised concern their box was opened. My box was a genuine Canon box, with a new Canon camera, but had been opened to put in a UK/US adapter. Well worth it!!
I was worried about ordering from them as had not heard of them before but they were very good. The delivery was quick, customer services was good when i confirmed the order. However something never came and when i rang up, the person i spoke to was a little rude but sent what didnt come straight away. This then reached me very quicky. So all in all nothing majorly bad, love the product and the deal was amazing.
Online order had to be confirmed by phone (why?) and then my bank thought the transaction was fraudulent. This was sorted very quickly but then about a week elapsed after the money was debited from my account before the item was sent for shipping. The delay worried me, but everything turned out well in the end. Shipping speed was excellent and the goods arrived in very good condition.
I was looking to replace a stolen Canon SLR. I looked at many suppliers. SLR Hut had the best deal and it came with simple to understand guarantee. Delivery was fast and the tracking from DHL was superb (its by the minute!!)
Very pleased with the product and service, will certainly use SLRHut again
I ordered a camera package from them and it was sent out v quickly, When it arrived there was a piece missing, 1 phone call sorted the problem and i recieved the item soon after. I would happily deal with them again.
So, I am humbled and thankful. Although I had a problem and it appeared that no-one wanted to do anything about it, I am glad to say that the company has performed admirably to put right what went wrong. I was really pleased with the service when I purchased my item, and I was equally pleased about the process up to delivery, clean, courteous and informative. I have had "Henry" track me down to put things right, and to be honest this is the sort of service you just don't get anymore from companies like even Amazon. So, I am really, really pleased and thank-you SLR Hut for being honest and upfront. Totally 100% recommended... You have a loyal customer who based on this level of service, will be back and will recommend you. Thank-you!