Top blokes, don't be afraid to ring them and ask if youre not sure - they'll sort out any queries there and then. Good prices and they stick to their delivery times - if anything they turn around even quicker than they advertise. No hesitation in recommending them.
A fast and efficient service, goods received within the time frame on the website. I was kept up to date with the progress of my order with regular e-mails. I will use This Tribe again and would recommend This Tribe to others.
Product was well priced, ordering was simple and item arrived on time. Postage charges were reasonable. Just about as good as online ordering gets.
This Tribe might like to consider widening their product range a little as I'd be quite happy to order other items from them instead of from other online retailers.
This was a gift for my husband and it was exactly what he wanted. The website was easy to navigate, and once ordered the delivery was fast and efficient. I did have a problem with completing my order online and the customer service I received was very friendly and helpful. A great company and great service.
What to expect...no faff, as stated on the website you can't order what they don't have on the shelf. When you do order at no point do they fail to inform you what's the status of your order. Then it arrives on time, as described, protected by packaging which whilst minimal protects your new toy. What's not to like? No gimmicks or hassle, so good I briefed the Squadron about them. The army has a saying if the troops aren't moaning there's a problem! But now this isn't true because there is This Tribe.
Bought a dump pouch last week, and ordered it to a BPFO address. The product was with me within a week and is as described on the website. Would use again and recommend to anyone.
This Tribe offered a great range of items, for all professions. The stock was clearly labelled and great descriptions. Couldn't fault a part of the process and even the website was easy to use. I found the experience second to none and I hope to trade with This Tribe again shortly. These guys clearly have knowledge of what they're talking about and the delivery process was quick and painless too!
The sentence says it all, very pleased with my daysack, which arrived much faster tan expected . Communication excellent, knew exactly when goods were detached with tracking details allowing me to monitor delivery. Thanks, very pleased
Just finished a selection course and needed a few new bits of kit. This Tribe were the cheapest on the marker for several items, and had a wider range of kit available compared to the other more established stores.
Prompt delivery! Orderdon Thursday afternoon arrived on Monday! Messed up the sizes and phoned and asked what I could do as I needed it in a serious hurry! Had the right size the following day! Well informed by email and over the phone! Actually felt like I was dealing with people who cared not computer generated answers!! Amazing cheers guys
I definitely recommend this company and their products. After some research into various styles of A5 sized nyrex folder cover, I decided on the one from ThisTribe. When I ordered it, there was an issues with their on-line system, but their communication was second-to-none, reassuring me that the item had been send, whilst apologising for the issue.
The cover arrived well packaged and the faith that ThisTribe have in their products is well justified.
I ordered the Snugpak elite pile shirt. It was the cheapest price from a reputable company I could find and the delivery options were fair. I received the shirt in perfect condition the very next day during the early afternoon. Less than 24 hours after ordering! Cant fault ThisTribe and I will definitely be ordering more kit from them ....
Needed a sleeping bag on short notice as mine was damaged placed the order and emailed them to confirm that the order would be processed in time. They replied quickly and the item arrived when they promised. I would use them again.
The first good thing is that Rob actually answered my emailed questions, promptly and accurately. So, I then purchased a Snugpak Ionosphere Bivy/tent at a very good price. The second good thing is that delivery to New Zealand was affordable; some UK dealers charge delivery fees that should hire a whole airplane, but This Tribe was fine. The third good thing is that it arrived about a week after I ordered it, and it's exactly what I ordered. Happy customer, very happy.
You usually get what you pay for. But this time, the cheapest turned out to be amongst the best. Living in the Highlands has its drawbacks. Poor service and slow, expensive deliveries from on-line retailers is common. This Tribe buck the trend though. An easy transaction and super-fast delivery was the outcome.
I'll recommend This Tribe to my mates, keep up the good work.
Having searched online retailers for a Snugpak Softie 9 Hawk Sleeping Bag (Olive Green), I chose This Tribe based on their competative price. Plus a good choice of postage options. I would have no reservations about choosing This Tribe for future purchases. Thanks.
Delighted with product I bought. Although I originally ordered the wrong size, this was quickly rectified after one email and there was no delivery delays at all. Highly recommended.
I was having kit issues having been separated from my spare kit just before being deployed. I desperately needed some items within 24hrs.
I left an email with the sales email address and got a phone call after about ten minutes. I was assured the kit would be with me and told to call back on a private number if I had any issues ordering thekit online. Less than 24hrs later the kit I needed arrived.
I rush ordered an item because i needed it the next day, so like it said, i ordered it before 3pm for a guaranteed arrival the next day. It arrived some time the next week. I wouldn't recommend the delivery service ThisTribe use. However they refunded me in full for the cost of delivery and the item. Really appreciated this great service i received from them.
Had a technical issue with my order. Created a support ticket on their website and the issue was rectified within half an hour. The item was delivered the next day. Very pleased with the service and would recommend to anyone.
Ordered a few things from ThisTribe now all of which have arrived promptly and as expected (cheapest prices on good quality equipment too!). In fact I noticed that one of the items was dispatched only two hours after I placed the order.
Will definitely use again, would recommend to anyone.
The kit I ordered was a t a reasonable price, was in stock when I ordered, and arrived in a speedy fashion. I have nothing but good things to say about This tribe, great kit and a grest service, would recommend.
Amazing service, I ordered a Snugpak elite 5, it was with me the following day.
After much research I found the prices from 'This Tribe' to be the best around.
I would recommend them to anyone without hesitation and I will certainly use them again.
I have found that despite claiming to 'support our boys', 95% of UK companies cannot be bothered to process VAT refunds to BFPO addresses and will not reduce their prices. Therefore, it's good to find a company that does it at source and is providing a great service to the 15K+ Service pers serving overseas right now. Keep it up.
Found the company on an Internet search. One of the best prices for the snugpak. Delivery was a couple of days later. Email updates kept me informed of is progress. Absolutely no complaints. Will be purchasing again soon now that I have found them
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