ao.com Beoordelingen

ao.com Beoordelingen

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Beoordeling door bevestigde koper

Excellent service from everybody involved

I placed order online & got the usual emails confirming order etc. Didn't really believe the 1 saying I'd get a text with a delivery time but I did & it was a 4 hour window not the usual all day other companies give, expecting you to remain at home. But it got better than that! About an hour after receiving text I got a phone call from the delivery guy saying he'd be with me in hour or so... It was actually less than an hour & the old appliance was removed and the new 1 installed in what seemed like only minutes. (To give it perspective: I'd removed the porch door to make access easier for them. It took me longer to remove & replace the door than they took to do their bit.) Can't fault the service, the product or the price. A rare combination these days.
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Beoordeling door bevestigde koper

Very speedy service, no fuss

Very straightforward to order, next day free delivery, even just before the Easter weekend, when others couldn't deliver on time. Tenant tells me the oven is brilliant and much better than old one.
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Beoordeling door bevestigde koper

First class service

Excellent product
Prompt delivery next day
Great prices
Good customer care and follow up
I would definitely use this company again
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Beoordeling door bevestigde koper

New fridge /freezer !!!

The service I received was impeccable . From the initial order to the delivery I was kept in formed at all times of when where and how . I paid for the old fridge to be taken away and the new one installed . The only criticism I have is that as a fridge freezer only needs to be plugged in the "installation " charge was unnecessary and I could have saved myself £9.99 !!!! I suggest that you check whether you actually need the delivery guys to install your new appliance !!!!!
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Beoordeling door bevestigde koper

Fantastic service

Ordered at 8.30 Sunday evening and arrived at 10.30 Monday morning with standard, free delivery. Excellent service especially with much needed item like washing machine.
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Beoordeling door bevestigde koper

first class service

cant fault them would recommend AO.COM to any one
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Beoordeling door bevestigde koper

Great service

had a freezer delivered which came the day they said. My husband signed for it whilst i was at work. That evening we took it out of the box it came in. There was a small dent on the left hand side, not happy, too late to do anything about it.
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Beoordeling door bevestigde koper

Excellent service and an excellent price.

Washing machine ordered on day delivered the next. Could track the order but didn't need to as was kept upto date by text messages. There was even a message giving a four hour delivery window so I did not have to waste the whole day waiting in.
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Beoordeling door bevestigde koper

washing machine went wrong on Saturday ordered one the same day .. delivered and fitted next day. . excellent!

Can't do without a washer. . Went wrong Saturday morning.. went on line , found what I wanted. Paid and it was delivered, old one taken away ,new one fitted, the next day. . Wonderful.. Great service
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Beoordeling door bevestigde koper

AO= absolutely outstanding!

I can wholeheartedly recommend this company... Customer service second to none and great value for money. Would definitely recommend using them... They far outstrip their competitors for good all round service.
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Beoordeling door bevestigde koper

Excellent service.

I ordered gas hob online. Was given a delivery date. I phoned later to change day and that was very easy. The hob arrived on time. There were no complications and I have no complaints.
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Beoordeling door bevestigde koper

Excellent service

Brilliant service and product. Clear and informative website and great communications.
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Beoordeling door bevestigde koper

Unable to fault

great choice of products at brilliant prices a delivery service that is second to none and it is nearly always free I feel I am totally unable to fault aol . Would I recommend ao.com of course I would without hesitation.
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Beoordeling door bevestigde koper

First class - product and delivery service

I was delighted with my freezer from ao.com. It was very competitively priced and I could have had it delivered the following day if I so wished. It arrived on the date I had selected and within the 4 hour slot I had been given that morning. I was also given a mobile phone number on which to contact the delivery driver if necessary.

I will definitely be ordering other appliances from ao.com again in the future.
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Beoordeling door bevestigde koper

AO Superb Service

Took delivery of my new washing machine last Tuesday and once again the service by AO was second to none.
From the online ordering, which is so straightforward, through the regular delivery update information, the final delivery and the follow up call about customer satisfaction, the whole process was efficient and speedy and all the staff involved courteous and friendly.
I can't recommend AO highly enough.
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Beoordeling door bevestigde koper

I'll be back

First time I have used AO but after seeing the TV advert and having had our microwave explode decided to give them a go. The model we wanted was available and cheaper than the other outlets. FREE next day delivery which turned up on time. Perfect, just what online retailing should be. Well done :)
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Beoordeling door bevestigde koper

Top for service!

First time I have used this company. Great price, easy to use website with lots of information. Easy order process. Good delivery service. Would use again!
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Beoordeling door bevestigde koper

Brilliant!

Friday morning woke to find the freezer had packed in. Onto the net to look for a replacement and found AO. Chose make and model- rang local electrical discount store - the same article was £50 dearer and would take a week to deliver. AO promised next day delivery -FREE! Felt very sceptical but proceeded to buy said item with some misgivings. Should not have worried - item was delivered the next day (Saturday) as promised -unpacked and old one taken away. Was kept informed by phone of expected and actual delivery times. Delivery men were friendly and helpful. New freezer was up and running that same day and because of putting frozen stuff in spare fridge in garage at lowest temperature have not had to throw anything out! Absolutely fantastic service - will definitely use this firm again.
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Beoordeling door bevestigde koper

3 big appliances delivered next, free! Magic!!

What can I say, ordered 9pm everything delivered next day....wow!
I knew what was happening and when with delivery and drivers notified me when they were 10mins out.
Every item was put were I wanted, magic.

Other well known internet giants wanted me to wait days and in most cases weeks, then charge for delivery! AO was cheaper and service brilliant, thank you.
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Beoordeling door bevestigde koper

BRILLIANT

I ordered my washer on a Wednesday night and it came the next day at 8.10am old appliance taken away and new one fitted and ready to work in 10mins fantastic service

ao.com

Best Price

We check all our prices every day against all our competitors to make sure we offer the best price. We even display their prices on our website so you can see them clearly, to make your life easier. In the unlikely event of a competitor offering exactly the same product, having it in stock and available for immediate delivery at a cheaper price, then we will match it. No catches or tricky exceptions.

Biggest Range

We sell virtually everything there is to sell in the major appliance market. Over 30 brands and over 4,000 products. The only thing with such a big choice, is that you might need some help – but we’re here for that too.

Help!

You don’t buy appliances very often, so we have a UK call centre full of trained people passionate about appliances to help you. We answer the phone quickly, so whether you just need help to choose what to buy, are ready to place an order or need help 12 months after we have delivered your order – every call is important to us. We are here to help until all of your needs are met, there’s no rush. That is why we open from 8am until 10pm, 7 days a week.

Reviews

Real advice from real customers – highlighting all the good and the bad points. We really want you to be able to help each other. A lot of our customers that order from us are kind enough to share their experiences with us, so that we can share them with future customers to help them choose the right appliances for them. This process is designed to be as simple as possible to make it as helpful as possible. Please remember how helpful the reviews were to you when we send you a little nudge to ask you if you will help future customers. A little help for each other is what makes the world go round!

Videos

Sometimes it’s difficult to get the full effect from a picture on the web without going to a store. We have worked to bring you product videos that are simple, honest and take you through all the key features of your product. We will tell you the bad things as well as the good so you know what you are buying and can then decide what is important to you. I guess it’s like going to a really helpful store without leaving your home. No queuing or parking hassles, no overpriced petrol to get you there – just great advice in the comfort of your own home, or wherever you are.

Availability

We know what we’ve got in stock (which is a lot!) and because we deliver to all postcodes every day we can give you accurate delivery dates on the website without you having to enter all your details. We have over 300,000 sq ft of warehousing which is bigger than 3 Wembley stadiums – that’s a lot of appliances!

Delivery

We want your whole journey, from choosing your appliance to using it for the first time, to be as stress free and enjoyable as possible. This is why we offer free standard delivery on any order. We think this is excellent value, because we value you. Next day delivery is only £9.99, proving to you that we offer the best price, the best service and the best delivery. We even offer add-ons to your delivery options to tailor your package completely to suit your needs.

Convenience

Taking all day off work isn’t always easy so for a bit extra you can decide what time YOU want it delivered by selecting a 4 hour time slot – even if that suits you best on a Sunday afternoon!

Connection

For even more convenience we can install your appliance when we deliver it to you. That means you get everything done in one visit. It’s great value too, as charges start at only £9.99 and go up a bit varying on the appliance.

Recycling

We care about the world we live in as you do, so for a small charge we will take your old appliance away and ensure it is recycled for you. You never know you may even get it back one day as a baked bean tin!

Peace of Mind

You can return anything you buy from us for any reason within 10 days for FREE. We will even come and collect it for FREE on the best day to suit you. We deliver 7 days – and so we collect 7 days. No rubbish, no arguments and no tricks, just simple good honest service – we want you to be happy with what you buy. The only thing we ask is that you do not use or damage the appliance while you have it.

We Care

We hope you’ve picked up that above all else we care. We care that you are happy with what you buy and that we amaze you with our service. We want you to tell all your friends and family. We want you to feel great about something that, if you’re honest, you probably didn’t really want to have to buy in the first place.

About this company

Bezoek ao.com

Contact Us

Ons nummer is 0844 324 9222
Ons adres is Verenigd Koninkrijk

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