Bike24 Beoordelingen

Bike24 Beoordelingen

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One of the best

Good prices and great service, fast shipping to other countries. There's an enormous selection, mostly midrange to high-end road and MTB components. Never had any trouble with my orders.
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One of the best

Lower or equally low prices as other internetshops.

Great choice in high-end components, but one may wish for more lower to mid-end components to choose from.

Fast shipping (when they are not moving to a new location).

A history of previous orders would be nice to have available when logged in.
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Extrem langsam und keine Reaktion auf Nachfragen, Verpackung unzureichend

Die dann endlich gelieferten Artikel waren o.k., allerdings mit einer Lieferzeit von über einer Woche, obwohl sofort versandfertig angegeben war, im heutigen Zeitalter völlig inakzeptabel.
Hinzu kommt abwertend das auf keine einzige meiner mehrfachen Nachfrageversuche geantwortet wurde.
Die Verpackung war äusserst dürftig: Alle Artikel wurden in einen viel zu großen Karton gelegt, so dass sie während des Versands durcheinander wirbelten.
Hier werde ich sicherlich nicht erneut bestellen.
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Not the best and not the worst!

I ordered bike parts on a Monday, got an email that the parts where shipped following Friday, why not Tuesday or Wednesday? Got the parts Tuesday a week later, a little slow. On bike24.com the seat I bought weighed 250g, but when I got the seat it weighs 330g according to Ritchey packaging! Would I order here again? If the price is significantly lower than the competition and don't need it in hurry.
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Bike24 is one of the best

Bike24 is fully trustwothy business. Shipmments have been in time and if not, it has been told. Once a days delay in shipment was compensated by express delivery. I received goods two days earlier than originally expected. Nice.
If there is something to complaint, the packages have sometimes been huge compared to what they have inside:-)
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Not a professional way to do a business

Ordered an item as it said it will be shipped in 1-2 business days. After few days without any info bout my order I sent them inquiry and they said they will have my item in the next few days. It's almost 2 weeks now since my order. Meanwhile I sent them email again but I got nothing useful bout status of my order.
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Fine priser, fin fragtpris og hurtig e-mail kommunikation

Bike24 har et kæmpe udvalg til rimelig konkurrencedygtige priser, og selvom jeg endte med at bestille min ordre om tre gange (ups), så var der prompte svar på mine mails. Leveringstiden var fin, jeg havde min vare ca. en uge efter ordreafgivelse. Bruger dem gerne igen.
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Best online bike shop I've used.

Best prices, fast delivery and response to inquires,
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Huge assortment of goods, nice prices, convenient e-shop.

Have bought from bike24 maybe once, or twice, but never was disappointed. Delivery is prompt, as one would expect from a German business. http://www.trustpilot.com/evaluate/www.bike24.net#
And I like the e-shop, which has many nice features like filtering and sorting, expanded descriptions of goods.
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TOP Onlineshop

Ich hab jetzt bereits mehrmals bei Bike24.de Teile bestellt und bin absolut zufrieden.
Wenn ich Teile für mein Fahrrad benötige werde ich wohl immer wieder gerne auf den Shop zurückgreifen.
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Great shopping experience; but cart system should be improved.

In addition to the obvious price advantage and great stock availability, Bike24 also has a great service team. Their reply is fast, accurate and versatile (probably flexible in a more accurate term). I once requested an item addition after putting an order, before shipping, and they added it to my satisfaction. However, their cart system is hard to understand. The cart empties every few hours, probably. you cannot put items into carts and make the decision later.
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Bike24 virker bare HVER gang

De har "næsten" alt - er måske ikke den billigste onlineshop i Tyskland, men servicen er uovertruffen og er er aldrig problemer, hvis man eks. skal bytte noget.
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awesome easy online shopping from australia!!

tried to purchase an item from another web site overseas nothing but frustration as every time i tried to check out with my order it kept saying broken payment or insufficient funds so after 6 attempts and 6 orders waiting for payment i gave up.

came onto bike24 web site place my order made my payment all good.

will tell my ausies friends where to shop as it was a great price too even with delivery costs!!

cheers:0)
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Les produits indiqués en stock ne le sont pas toujours

J'ai passé commande pour un produit qui était indiqué en stock. une semaine aprés un message pour me dire que le produit n'était pas dispos.
Le service clientèle a néanmoins été correct
Bike24

Antwoord van Bike24

"We thank our customer for the review. Unfortunately, the statement offers not enough information for an in-depth investigation.
Most likely a an error in our stock or the availability indicator on the website was the cause for the complaint. Despite the use of sophisticated equipment, stock errors are possible. Occasionally, items are out of stock due to a large number of simultaneous orders. The availability indicator on the website may then show an outdated information for some minutes. In those rare cases, we inform our customer as fast as possible and try to find an alternative solution. Should any inconveniences have occured, we sincerely apologize."
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The best European on-line Bike equipment seller - huge range & fast delivery

Huge range of products available for road, mountain bikes as well as running sports more recently. With excllent product descriptions, a variety of sizes of goods, the service is fast and friendly.
If there is any probolem the communications are in my experience construcive and highly customer orientated. I can higly reccomend Bike24 to any cycling enthusiast withot reservation.
Alex. (Alsace, France)
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One of the best online!

A Store a huge variety and a very good info of their products, also good prices.
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Great company

Have been bying from Bike24 for years and years, and im never dissapointed. Beeing one of Germanys largest e-reseller they deliver fast and are reliable. Never any doubt from my side on bying from Bike 24.
Plenty of stock and always fast delivery. Only shame is that it is vey expensive to return items from Denmark - but that due to Danish Post expensive prices.
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Reliable shop with authentic prices

I have bought from Bike24.net several times and every transaction has been smooth so far. They have great variety of brands to choose from and the prices that is hard to find elsewhere. The other thing I like about it is that they do not play with huge sales or price drops every hour, etc. and you can always be sure that you are not overpaying for any item in your shopping basket. I also like the fact that they use DHL for shipping with which I also have not had any problems since (though I would like them offering free-shipping oversees occasionally). Definitely recommended.
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Good prices, best selection of brands/articles, not very fast shipping.

In general, shop works very well. I had only a problem with a component that was not shipped in the original customer box (I got a package intended for dealers: wrapped in newspaper!! rather than expected Dura-Ace perfect packaging). Of course, Bike24 offered to take it back and refund. So... no bug problem.
Positive:
- Impressive catalog.
- You can 110% trust item description. You'll get exactly that.
- Extremely user friendly website: filtering criteria, searching... it works!
- Very good customer service.

Could be better:
- Orders are shipped in 2 or even 3 days (for items in stock). Competitors do it same day or 1 day.
- Payment methods: missing Paypal
- Shipment method: You can't select any. You get your parcel in 3/4/5 days -EU- but no option for "next-day" or similar
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Best choice, Best quality, Best price !

Bike24, The best site for cycling product.

Bike24 Support

Over dit bedrijf

Bike24 - Online Versand für Rennräder, Triathlon, Mountainbike (MTB), Trekking, Fahrradzubehör und Fahrradbekleidung; Shimano, Campagnolo, Specialized Pearl Izumi und Nalini

Bezoek Bike24

Contact informatie

E-mail naar reviews@bike24.net
Ons nummer is +49(0)351/4174970
Ons adres is Enderstr. 92a
01277 Dresden
Duitsland

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