Spoke to a lady named Claire who was extremely courteous and polite. She was very helpful in providing advice about the products and went the extra mile to make your experience with the company a positive experience. Would certainly recommend family and friends.
I ordered one sleeping bag, got another one from the same company, but not the one I ordered. Ordered elite 3, got 4. So now I got a sleeping bag for winter, when Im camping in the summer... Dont got time to swap it right.
Fast delivery though and otherwise satisfied.
Was a last minute idea to buy our friend a pair of Converse for his birthday, found a great price at Blackleaf. In fact, great prices on lots of cool shoes, bough a pair of Roxy's as well. Ordered on Monday hoping they would arrive by Friday, they arrived on Wednesday, so in plenty of time. Sorted. He loves them.
I had been searching for this jacket on-line for months. hadn't heard of the site and was alittle nervous. 100% satisfied ...shows it pays shop on other than just page 1 of google!
customer service I have received. I knew before I ordered when the item would arrive due to the ticker on the item page. Exceptionally quick and easy to order. Excellent item and great price, arrived spot on time. What more can I say except I'll definitely be using Blackleaf again. Highly recommended.
I ordered some littlelife products from Blackleaf as they had the best offer on the products - saved us around £50 in total. The order came quickly and in excellent condition. It will now be our first port of call when shopping for outdoor needs.
Would recomend buying shirts from Blackleaf anytime good value fast delivery and will be buying again
Ordered 3 scooters and heard nothing for a week, when I chased I was told they were picked up by UPS on a Friday and would be with me on the Monday. They did not arrive so I called and asked for the UPS tracking number and was told that they were checking themselves on the UPS website and there was no trace of the items so concluded they were lost in transit and would refund my money. The whole thing did not add up and I was very disappointed with the service. The only saving grace was they did refund the money quickly which gives them the second star.
I had been looking for a great low price on these converses for sometime as I am a sudent and I need to make my finances go as far as possible. It was great finding this web sight and the great price they were selling them at. I will be recommending you to all my friends.
I have ordered twice from blackleaf now and both times I have had outstanding service. The ordering and payment options are excellent as they are so quick and simple and you receive your parcel usually the next day or day after! I will stick to this site for future references.
Great service from this online shop, delivery was quick and snappy couldn't ask for anything better to be honest!
The vans i bought were comfy and even better they were cheaper than every other store, I am a happy customer
Was a bit sceptical as I'd never heard of them but they were £10 cheaper than another shop so gave them a shot, and was very pleased was expecting my delivery Friday but came a few days early and came Monday
Have only just started using Blackleaf, but I think they should be the customer service bench mark for any new or established companies. I ordered a pair of Montane shorts from them through Amazon. The shorts were too large for me so I decided to send them back for a refund. I noticed a voucher that came with the shorts offering me 15% discount on my next order. As i was returning the item I thought it was a bit naughty to apply for the discount considering I hadn't really purchased anything as the shorts were being returned for a full refund. I contacted Blackleaf and was put through to a very friendly helpful girl who said that it was fine for me to use the voucher. I did use the voucher and again received the new shorts in a very short time. On top of this when my amazon order was refunded in record time I was also reimbursed for postage costs, which I thought was very generous as they could have made me pay for the postage return costs as their was no fault with the order I had ordered a size to large for me
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