Brew PS - Home Brewing Supplies Online Beoordelingen

Worst service coupled with NO communication

I ordered yeast on Dec 28th, for 2nd day air delivery. I left a comment to notify me of the 'ship date' and ETA. I never received an answer to my comment AND I still don't have my yeast after waiting 9 going on 10 days. I'll think twice before I order from Brew PS again.....

Brew PS DROPS THE BALL!

I ordered a book on the 4th of the month and never received it. E-mailed on the 15th to see what the hold up was and on the 16th I received notice they were not going to fill my order due to lack of knowledge of their warehouse having the book in stock. They said they did not know this until I requested they look into the matter. Glad I did not wait two more weeks to find out what the hold up was!
I would not recommend this company due to lack of concern for their customers!

Super fast shipping & Great packaging

I ordered a case of 1 liter tension cap growlers. Within an hour or so I got an email with a tracking number. Today I got the package and it was packed extremely well. Clearly this is a company that goes above and beyond and I'll be ordering from them again 100%.

Bryce vond deze beoordeling nuttig

Excellent Product Choice and Service

Brew PS had the exact flip-top bottles I was looking for in a selection of sizes at reasonable prices. At checkout, I mentioned that it was a gift and asked if they might not put the price in the packaging as I was shipping it directly to its recipient. Not more than a minute after I received my automated order confirmation, Brendan followed up with me and did one better, offering to include a personal note in the box! Within half an hour, I had confirmation of receiving my message, same-day shipment, and the UPS tracking number. The product hasn't been delivered yet, but I have high confidence in them already -- I couldn't have asked for a better shopping experience.

Bryce vond deze beoordeling nuttig

Incredible Service

I ordered the PACMAN yeast from Brew PS and this is a yeast that has to stay refrigerated. I'm military living overseas so when I asked Cary if he could get me this product without it going bad, he jumped all over it. He went above and beyond customer service. These guys took 2 icepacs 10 yards of paper and bubblewraped this thing. Not only that, they threw in some dry yeast on the house, just in case the pacman didn't make it. 5 days later and all the way in Italy, my package arrived...still cold. Great service..great price. These brothers got it right. Loyal customer from now on!

Bryce vond deze beoordeling nuttig

Above and beyond my expectations

My first order didn't go through but I thought it had. Cary did all he could to find that nonexistent order. And when I placed the order for good, he offered to deliver my package sooner than the scheduled pickup. He even called to remind me instead of waiting to hear from me. :) Thank you Cary!

Aside from excellent service, we got great prices from the website. My second order went without a hitch and the carboy I got was a higher quality than I expected.

If there's an item I need for homebrewing, I'll check brewps first every time. <3

Bryce vond deze beoordeling nuttig

Fast

The item arrived the day after I ordered it!.

Bryce vond deze beoordeling nuttig

awesome

best customer service i have dealt with in a long time. Much apperciated!

Bryce vond deze beoordeling nuttig

Good experience so far

Just made my first online order yesterday and got my shipping notification this morning. Too soon to give a five star rating, as I haven't received the products yet.

AWESOMELY FAST SERVICE

COOL BUNCH OF GUYS.

Bryce vond deze beoordeling nuttig

Customers Count at Brew PS

These guys are great. They have excellent prices and service. I asked for a change to a kit and they were happy to accommodate my needs. Highly recommended!

Bryce vond deze beoordeling nuttig

Great Prices, good customer service...not much to complain about.

Good experiance using Brew PS. They have a decent selection and prices are solid. Order promptly recieved. My recommendation would be to expand the variety of brew ingredients and include AA% on current hops provided etc. Response time to emails has at times been slow. Also certain equipment items arent always on hand / in stock and have to be special ordered by BrewPS. Despite wanting to support the local business, if it has to be special ordered with a 1-2 week turnaround time, the customer will order it somewhere else to receive it in the same time if not sooner.

Mike vond deze beoordeling nuttig

Everything you want from an online store!

Their products were exactly as described, amazing customer service, and comparable prices. I will definitely shop there again!

Ordered my first brewkit!!!

This site is awsome! I got my first brew kit and buy all my homebrewing equipment and ingrediants from here and will not go anywhere else. It arrived on time and had everything I needed for my first brewing session. I did some price checking and they have the lowest prices anywhere. The owner returned my email immediately because I had a question about dry hopping. Thats customer service!!! The best part about it is now I can get 50 beers for half the price, and anytime I have a question they always resond quickly.

Mike vond deze beoordeling nuttig

Brian

Site is clean and ordering is easy. Everything I ordered came exactly as described, will be using these guys again in the future.

Mike & Bryce vond deze beoordeling nuttig

Great Service, Better Beer!!!

As a big fan of the home brew, I decided to use Brew PS to obtain some supplies. I was quite pleased to see that my bill was lower than usual, excited to obtain my order right on time, and amazed with my first batch!

Mike & Bryce vond deze beoordeling nuttig

Fast Delivery and Fair Pricing.

Ordered a used Corny Keg, delivered in 4 days. Came as described.

Mike & Bryce vond deze beoordeling nuttig

Outstanding

Absolutely outstanding customer service. I emailed Brendan a question on Friday evening 8 days before Christmas, not expecting to hear from him until Monday, Brendan wrote me back in 20 minutes. After an evening of the Brew PS crew helping me and answering questions, I placed my order that night and had my package before Christmas!!

Mike & Bryce vond deze beoordeling nuttig

Awesome site. Easy ordering and great supplies

I have been able to get a couple of different kits from BrewPS and they have all turned out amazing. Can't wait to order some more.

Mike vond deze beoordeling nuttig

Good service

Easy transactions. Order came in a timely manner and was as described. I would order from them again in the future.

Mike & Bryce vond deze beoordeling nuttig

There's nothing negative to say about Brew PS.

They ship to APO/FPO addresses, at a competitive price. They ship USPS priority instead of parcel post. They stock great beer kits.

Mike & Bryce vond deze beoordeling nuttig

Beer Me

Great products at great prices and customer service people are nice and knowledgable.

Mike & Bryce vond deze beoordeling nuttig

Great Service, Great Products!

Everything was delivered when promised and when I had questions, they were there to help.

Loving my home brew! Thanks BrewPS!

Mike vond deze beoordeling nuttig

Loved the flip-top Bottles

This was the only site I could find to purchase flip-top bottles for my homebrewing. They have worked out really well :)

Mike & Bryce vond deze beoordeling nuttig

Great Prices, Amazing Customer Service!!!

Love this site! One of the easiest and best online home brewing supply stores to shop online at. Their prices are always great, and the customer service in unmatched! Need help finding something, just email and you will hear back from them in no time at all. I will be shopping with these guys for year to come.

I HIGHLY recommend Brew PS for all your home brewing supplies!

Bryce vond deze beoordeling nuttig

Great brew store

I purchased some yeast from them and it was extremely easy. They arranged for me to pick it up from Enegren brewing company which had the awesome side effect of me discovering that awesome place! Keep on rockin brew ps!!

Great service!

I have ordered a few times with BrewPS and each time I have been given great service. They're very helpful and accomodating. I would recommend them to anyone looking for the same for their homebrewing supplies.

Bryce vond deze beoordeling nuttig

Great prices and quality!

I've purchased several of my brew-making ingredients from these guys and nothing but good things to say about speed of delivery and the quality of products and ingredients that I've purchased. Definitely my source for brew stuff!

Bryce vond deze beoordeling nuttig

great customer service & fast deliveey

I was very impressed by the quick turn around for the product I ordered. I also received an email me know that my product was on its way. I will definitely be doing business again with the company.

Bryce vond deze beoordeling nuttig

Great products at reasonable prices.

Bought a brew-kit for my partner, turned out great!

Bryce vond deze beoordeling nuttig

Very professional service, excellent products, and very fast shipping time.

The products arrived in a very quick time, and everything came as advertised. The products were great for what I needed, and I could not find a better price anywhere on the internet.

I will definitely be back!

Bryce vond deze beoordeling nuttig

Easy as Pie

I placed an order with Brew PS, but got an email that the bottles I ordered were out of stock. They were quick to offer a replacement and the shipment arrived so quickly. Easy to work with and great customer service!

Excellent service.

I found the somewhat uncommon products that I was looking for at a reasonable price. The web site was weasy to use and delivery was prompt.

Excellent seller!

I've ordered from here a few times, every time shipping has been fast, prices have been very reasonable and I get exactly what I expect.

They definately can compete with prices from some of the bigger online homebrew stores for what they have.

I definately suggest giving them a try

Bryce vond deze beoordeling nuttig

Excellent personal service

I picked up some ingredients from BrewPS and as a local, I was able to take advantage of their free drop off option. Good guys to work with.

These Guys Rock

I've placed several orders with BrewPS, and each time it has been a real pleasure doing business with them. The first time, they called me to see if I needed the order immediately! They have great pricing, local delivery at a very low price, and a great selection that always seems to be expanding. Service is ALWAYS very personal, and they have answered numerous questions without hesitation. This is how a business should be run. Order with confidence, you WILL be taken care of quickly and fairly.

Bryce vond deze beoordeling nuttig

Awesome communication and great customer service!

These guys were great! I placed an order for a bunch of stuff, including a couple large glass carboys. They had everything in stock and quickly contacted me to let me know that their shipping calculator on the site had made an error in calculating the shipping rates (it was going to be more to ship from California to Florida than the site had calculated). As a small business owner myself, I know the pains involved in shipping, so the fact that they contacted me and were willing to work with me to correct the shipping issue was awesome. You just don't get that type of one on one communication with large companies.

Mike vond deze beoordeling nuttig

id like to thank them for their promptness and professionalism

I placed an order that I was told couldn't be met and Brendan Hanson, a partner in brewps, sent me a series of emails in an attempt to satisfy my needs. He was very helpful and prompt and I was able to fulfil a Christmas present need in time!

Good service and good pricing.

This place can customize your order. They are great to work with!

Great product, even better price

Did a lot of research on my home brew keg setup and they are by far the best price and received in the mail today and the product is just what I expected...Good Company