Was looking for an unusual low value item and so found your website using the part number. Transaction was smooth and efficient. The product was well packaged and arrived promptly. Didn't feel robbed by the nominal delivery charge. Just a very sound customer experience thank you.
I ordered a replacement for a broken beater on a Kenwood hand mixer. The website made finding the correct part straightforward, delivery was quick and the product fits. What more could I ask for!
I purchased 2 items on a Friday morning and paid for Saturday delivery £7.99 Firstly I was unable to track my order as suggested, I waited all day for goods to arrive nothing was delivered. Later that evening tried again to track these items nothing. I sent an email Saturday evening to buyspares, I did receive a reply until the Thursday! Then my goods arrived separately one on the 2nd the other on the 4th. Buyspares are refunding my postage, but with this poor service & poor customer service I will not be returning to their site.
Very easy to find parts, delivery was as expected, parts exactly as required.
I was very impressed with the swift service from ordering online to arrival of spare part in Australia; will certainly use again and also recommend to others. Easy to use website, concise and informative made search and ordering simple.
How easy was this transaction. I found the part, I so badly needed, thanks to their easy to follow pares catalogue.
From placing of order to receipt of goods was so quick and smooth.
FIRST CLASS COMPANY.
I ordered some hoover parts via their website. I found the site very simple to navigate and my order was processed and delivered very efficiently. A helpline number was also included. Overall excellent service.
I ordered a plastic flap for my freezer.It duly arrived a week later.When I opened the package I found that it was cracked in 2 places.I sent an email to this effect the next day only to receive back an email to say that you were busy and that reply would be coming later.I received a reply 2 days later with a returns note .I re-wrapped the flap in the packing sent and posted back to you on Monday 9/12/13.I am still awaiting some form of communication from you as to whether or not I am receiving a repacement
It was hard to find the problem, and the part also. I leave in Greece.
The new PCB fixed the problem, thanks to buyspares for the supply, but the part it’s little expensive.
I used the machine less than 10 times, I will not buy again Kenwood!
Response to my order was good. But the product didn't measure up. Why did this battery not last as long as the original? I'd expect something I paid dear money for to last a lot longer. I've a suspicion it wasn't new.
I needed new filters for my filter-fryer. Most sites only offered generic filters that you could cut to size. Buyspares offered the exact part. They were a little more expensive, but they're probably better quality material. They arrived within 2 days of ordering.
Struggled on for months, as the knobs for the grill had melted and cracked making them completely useless. At first I coped by taking the knob from the oven and using that ,until that also gave-up. It was then I got long thin pliers ! No they didn't work either.I thought I'll have to get anew cooker!! That spurred him into action . Although he,s no idea how to use our p.c he is good at suggesting that I should. The result was I found your web page. O.M.G I was amazed how good and easy it was. The service and delivery was the best I've ever received for anything no matter how much the order was worth. Less than 20 hrs the knobs where in place and I was so" happy" So Thank You Very Much BuySpares.co.uk
I have had no luck with my Cooker. In the first year the main door smashed twice. This time while cleaning the floor a chair fell against the grill door and yet again I had to get another. As it was 6 years old I wan't sure I would get the right match, but I did and I hope this is the last time I will have to do so.
The usual excellent delivery service. I use "buyspares" with confidence because the spares I need actually fit the item it it is intended for.
This company were very easy to deal with, the spare was exactly what I needed and reasonably priced and delivery was much sooner than anticipated !! I have recommended this company to friends and family
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