Cameratop Beoordelingen

1

vrijdag 23 maart 2012

Poor service - arrogant personale

I've found cameratop.nl by use of kelkoo.nl - and chose them due to the immediately nice prices, and apparently good review.

However, after ordering the products (fairly big order € 3.500,-) I waited on the VAT verification because I am a foreign company.
First I was informed up-to 7 days for the VAT verification procedure (in Germany it only takes about 2 days). After one week I contacted cameratop.nl and were told that I should now expect 14 days of verfication in total...The way I was informed with their own mistake was pretty arrogant and rude!

After another ½ week I contacted cameratop.nl again and out-of-nowhere the verification was now approved (why didn't they contacted me?)
I was then ready to buy - but informed that the original order was changed and the prices of all the products were increased!

At that time, I had enough and cancelled the order and found another supplier. Very bad experience with dealing with cameratop.nl.

Hence - no recommendation from me to foreign customers! Keep away.