Antwoord van Charterhouse
[REPLY]
- BEOORDELINGEN (2.225)
- jason
- 1 Beoordeling
great service
I have ordered from Charterhouse a few times now great fast delivery service would recommend to friends smooth fast service would definitely order ftom them again thanks mr j simms
- Kashif
- 1 Beoordeling
Efficient & fast service
The orders arrive on time or if the item is not available then they keep me informed of when it will be in stock for delivery. Overall, a good service is offered with many top aquatic brands for sale at a reasonable price compared to other online websites.
- Algimantas
- 1 Beoordeling
Great customer service to be appreciated!
I must say i have been impressed with fast delivery. Even the item has developed the problems which is no fault of the company, it was a pleasure to deal with great customer service which was fast and helpful.
- Oliver
- 1 Beoordeling
Fast, helpful service
Great service, it arrived on time within one hour!
One comment I would make is the cost of standard postage (mine was fre courier so I can't complain) is far far too high.
Thank you for your help, I will be back!
- Matthew
- 1 Beoordeling
Very good site with a very good range of stock
I would recommend charterhouse aquatics to my friends. A very good range of stock (all in stock) and a very good turn around on delivery. Very good price on stock too. Will be using them again :)
- Mervyn
- 1 Beoordeling
First Class Service
First class service from Charterhouse Aquatics. Delivered very quickly and the cheapest that I could find. Will certainly be using them again!
- john
- 1 Beoordeling
there is always the first time
Many thanks for my first order,am new to this game so the order going through first time without any problems was great.Everything was correct and delivered on time and within the time given,so no waiting around.Will use you again for future orders thanks.
- Susan
- 1 Beoordeling
Excellent service
I have never used this Company before, but I would certainly recommend them with no hesitation. The product came within 2 days of ordering, and although I thought the order was wrong, they convinced me over the phone that everything was alright, and it was. Well done Charterhouse
- Neil
- 3 Beoordelingen
Fantastic prices
Great prices and quick delivery everyone should use charterhouse. The backing was damaged on one juwel background but that piece had to be cut anyway.
- Richard
- 1 Beoordeling
5 Star Customer service!
The order was delivered on time, if not earlier, and in full - perfect customer service and I would willingly use this business again and would recommend them as a trustworthy on line business.
- Sahinur
- 1 Beoordeling
The perfect online Seller!
I highly recommend Charterhouse Aquatics. The prices are very competitive and delivery charges are cheaper than others.
The product was carefully packed with bubble wrap then placed in a box.
The ability to track the package with a click from within the customers account is extremely useful.
A+
- ronnie
- 1 Beoordeling
- Dave
- 6 Beoordelingen
Can't fault.
Everything you want from Online shopping.
Quick delivery, correct product, working faultlessly, totally painless.
Recommended.
- Adam
- 1 Beoordeling
A* service every time
I have used this company a few times now and every time I love the ease and efficency of their website and service. I would not hesitate to recommend them to anyone or use them again.
- Gary
- 1 Beoordeling
Excellent Again
Ordered a few bits, they came well packed and the next day
- Miss Natalie Adams
- 3 Beoordelingen
Great Prices, Fast Service, One to Use Again!
I have used Charterhouse a few times now, and every time they have lived up to my expectations.
Fast efficient service, with no trouble, and best prices on the net, what more can you ask for?
- Haroon
- 1 Beoordeling
Excellent service ! ! !
Best online company to deal with, had a problem with one of my order the bulb was damaged when it arrived the staff are really helpful and been emailing me back instantly and offered refund. Definitely recommend charterhouse aquatics. 10/10
- lewis
- 1 Beoordeling
- steven
- 1 Beoordeling
a 5 star seller a pleasue to buy from excellent
excellent came on time all was good no need to contact
- Darren
- 1 Beoordeling
Perfect
Ordered an Ehiem filter which was delivered working day. Ordering was easy. Can't rate them highly enough.
- Terry
- 1 Beoordeling
Excellent very fast all round service.
Very professional company I have placed several orders of late and have been very happy each time. I would recommend them to everyone who is looking for a very good service.
- martin pym
- 1 Beoordeling
Great service
First time user very impressed,even after I made an error on my order it was rectified without any hassle whatsoever ever would recommend any time,and free postage taboot
- Alan
- 1 Beoordeling
Excellent shopping experience
Easy to use web site, easy checkout, item arrived promptly, would thoroughly recommend.
- Adam
- 1 Beoordeling
just as you would exspect
i ordered alge treatment, recived it 3 days after.
- Fazeela Hanif
- 3 Beoordelingen
A FANTASTIC COMPANY
They have a wide range of products and to-date nothing is ever out of stock. Ordering and paying is easy. Delivery is always quick and they advise you when to expect delivery.
- David Mee
- 2 Beoordelingen
Simple, great value, fast service, will be happy to use again.
Found the items I wanted and at a price lower than others. The site is easy to use and ordering simple. Will be back to use again.
- Lee
- 2 Beoordelingen
Neutral
I ordered 3 items online which on there site said all was in stock next day they rung and said one of the items where out of stock and I would get my delivery on the friday
Then I checked status online on Friday and a different item was out of stock so had to ring return the item that was out of stock then pay 20 for Saturday delivery
- Christopher
- 2 Beoordelingen
Prompt good service
Ordered from Charterhouse Twice now (both times for seachem prime) Cheapest place on the net overall when combining price with postage. Only downside for me is they specialise mostly in Marine where as I have not been brave enough to try going marine yet so the only product that I need from them is Prime.
- Neil
- 1 Beoordeling
excellent service!!!
Order came on time as stated in the text updates. I was given a time slot of just one hour
- HMcG
- 1 Beoordeling
Excellent service, very quick and accurate
I've ordered several lots of filters and some new lights whicn arrived quickly. One minor problem was dealt with quickly with no quibble
- Andrew
- 1 Beoordeling
excellent product, excellent service, excellent company
Found product easy to set up, easy to use,shimmer effect looks fantastic. It brings out the colour in the corals and fish. The product was well worth the price.
- Sebastian
- 1 Beoordeling
Good selection
Good selection og equipment and livestock.
Have only bought some equipment, but will try livestock.
- david
- 1 Beoordeling
- Nicholas
- 1 Beoordeling
Every thing you need in one site
Every time I've needed a spare part or a new piece of equipment charter house aquatics have never let me down, I would recommend this company to any body who is a serious fish keeper.
- James
- 4 Beoordelingen
very helpful
I recently made an order with Charterhouse for frozen food. sadly the courier company Interlink let them down badly. they failed to deliver the items next working day. So Charterhouse offered to send replacements of what they had in stock.
and were assured 100% the parcel would arrive Friday..
no such parcel , and i got an email from Interlink informing me i wont get my parcel until Monday 13th.
Charterhouse have issued a refund , and i believe they will be contacting Interlink about there lack of service.
- Chris C, Glasgow
- 4 Beoordelingen
One stop shop for aquatic needs!
I came across Chartehouse when looking for plumbing supplies for adding a fluid media reactor in-line with my external filter. They have a great range of products and I was able to pick-up everything I needed at very competitive prices. I also has a look at the other products that they have and I will definitely be using Charterhouse again. While I will continue to support my LFS as much as possible they can't always compete on the range of products, availability and price. Finally, I would like to say that I was impressed. One of the products in my order was shown as in stock when it was not due to a stock error. They phoned up to let me know and discuss the options. The delay was only a day or two so in the end I just waited. Many organizations would not take the time to make a call.
- Benjamin
- 1 Beoordeling
A thoroughly organised and efficient company! Fantastic!
Couldn't ask for more from these guys. Orders are shipped very quickly and customer service is 5 star, not to mention excellent prices too.
- lisa
- 1 Beoordeling
quick, efficient and very helpful service
Ive been a sporadic buyer from this site for about 3 years and every time I have purchased I have always been delighted. The goods always arrive within a day or 2 at the most ( sometimes the next day even when placed late) and are always in perfect condition. Best of all is the 'advice' service. Recently had a query reguarding safety of aquarium medications and the query was answered promptly and efficiently. For this reason alone I doubt I will bother with local suppliers again as the regular shop assistant doesnt have the wealth of knowledge that these guys have. Cant fault the goods or service at all.
- David
- 1 Beoordeling
Large Stock good delivery
Have placed a few orders now for both dry goods and livestock, and have been very pleased with the service and like the way you are kept informed about your order status and delivery.
The only thing i would like is the option to choose partial shipment of an order if some parts are not in stock. the work around for this however is to split into two orders, stocked and back ordered parts.
Over all very pleased
- malcolm
- 1 Beoordeling
Very efficient
Amazing prices, very fast service with great delivery and easy website.
