chinabuye Beoordelingen

trusted

I was a long-time customer and I was quite satisfied with their services, goods cheaply However the quality is very good. free shipping to my country even though it is a little longer but eventually things came into my possession

Worst ever.

The goods were faulty (and borderline fake) on arrival. Only accepted the goods back for refund once we appealed to Paypal, now they have the goods and are trying not to refund due to it being "almost six months" (we shipped by boat as opposed to air to save money, as it was OUR OWN COST). All this despite the fact they agreed to refund. I will be on every consumer site I can find to push people away from these jokers.

EDIT: It's been brought to my attention that they offer payment for shill reviews on this site and others (resellerratings.com, sitejabber.com). Avoid like the plague.
Do they not want any repeat custom? What a load of rubbish.

best china whosale

I repeatedly shopping at this site with my Brother intermediaries, there is never any problem, very good quality goods, low prices and fast delivery

Unsatisfactory

I ordered ordered some e-cigarettes and never received my order. They got my money and I got nothing. I contacted customer service. They have not responded to this day. I give this company a big thumbs down.

Good store

I am very satisfied with Chinabuye. Their shipping is little bit slow but at least is free. Their prices are unbeatable. Never had problem buying from them.

You get what you pay for.

I've got what I ordered. Shipping approximately 20 days to Denmark.

Chinabuye Offers Quality Name Brand Items At A Low Price.

Chinabuye.com is a website based in China that offers a wide variety of products. They can provide kinds of name brand products, very good quality and a low price. China already features a good reputation regarding quality clothing, shoes or boots, and basic goods, but increasingly China wholesalers are looking towards high-technology products.

Homepage

The homepage crams a lot in but is still easy to scan and navigate around. Homepage highlights top products and special offers. It also has a tool bar on the site to help navigate. The lay out is very simple and appealing to the eye.



Site search

The site search works well, dealing with misspellings and suggests sensible and relevant alternatives, while options are provided to narrow the number of results shown.
Chinabuye.com has done the filtered navigation well: there are plenty of options to limit the scope of product searches and narrow the selection by brand, price or product feature so customers can end up with a manageable selection of results.

Adding the number of matching products for each filter type helps to narrow their selections without running the risk of returning no matching products at all. Also important is the fact that filters can be removed individually if customers need to backtrack.


Product pages

The product pages aren't short on detail. Shoppers are given as much information as possible about products with a full product description and a list of technical specifications, though there are not that many customer reviews.


Elsewhere on the page, cross-selling options are good, with relevant accessories and software displayed, while calls to action are clear:

Checkout process

Registration simple and quick. You do need to register but this is a good way to approach the issue, as it removes any barrier to purchase while making it easy for customers to register if they want to. Further on in the process, Chinabuye.com sets out reasons why customers should register; order tracking, promotions etc.

The checkout has been enclosed, and key information on delivery and returns is displayed throughout, including various security logos. I like the way that Chinabuye.com handles the delivery options within the checkout. This information is also available on product pages so customers don't have to go this far to find out.


Conclusion

The Chinabuye.com website contains some good examples of e-commerce best practice; product pages contain plenty of information to help customers decide on a product; there are clear contact options throughout the site, and the checkout process has been enlcosed to help shoppers to focus on the purchase. Overall I have only had positive experiences with Chinabuye.com
Score: 5/5

By: Jordan Fields
www.YouTube.Com/user/youngsosa13

Awful. Received defective product and they refuse to replace without further cost to me.

China Buye = The worst costomer service I've ever had. I purchased a phone from them that arrived dead on arrival. Not working. They still will not replace it unless I send them more money.

Here's my conversation with them over a months time. As you can see it's a total joke.

Me: I received a defective phone. Does not work. Please send replacement. Thanks

Staff : Sophie
Dear friend, very sorry for this problem. Please kindly run out of the battery and then fully charge it about 12 hours. If it still doesn't work, could you please kindly send us an video for checking? You can send to my email: order@chinabuye.com. Please kindly mention your order number and main issues. For any inconvenience, please accept my sincere apologize. Best regards. Eileen
Please rate this response

Me:
Hi, as requested I've included a link to a video showing the problem with the m1 phone I ordered. In the video I show my green m1 phone is working (I bought this one last year). The black m1 phone I purchase from chinabuye two weeks ago powers up but never connects to the sim network. I've tried multiple sim cards and searched for network but it never connects to network. As you can see the sim works in my green m1 phone but not the black m1 phone that I just purchased. Please advise. Thank you.

Staff: Sophie
Dear friend, could you please kindly try some more place? How about we replace you a new at 15USD? For any inconvenience, please accept my sincere apologize. best regards Eileen

Me:
As you can see the black phone that I just purchase from you is defective. It does not detect sim network on ANY SIM CARD. I've tried three sim cards now and it does not register a network of any kind. I've spent a week now and it does not work and it has never worked. It is defective so I should not have to pay you any more money. Please send replacement. Please see attached images. Regards,

See attachments

Staf: Sophie
Please confirm me you use 2G or 3G sim card? Sophie

Me:
Hi Sophie, I use two different Sim Cards. Both are 3g I believe. Both sim cards work perfectly in the Green M1 Phone but both do NOT work in the Black M1 Phone at all.

Staff: Sophie
so sorry about this, could you try to repair it in your local city then we can give you some discount,ok? mini

Me:
I don't understand. I purchase this phone from you and it's defective... I doesn't work... dead on arrival. Now you want me to pay more money to have it fixed? Repair costs will be more than what I paid for the phone.

Staff : Sophie
Okay, friend, how about we replace you a new and you may need to pay half price we can also provide you a tracking number. Hope it will be okay for you. Eileen
Response Rating: 1

Me:
I am happy to send the defective phone back to you but I won't pay for return shipping as it is a defective product you shipped to me in the first place. Apparently you're not willing to resolve this issue without further cost to me, the customer. Please just refund my purchase. Thank,

Staff : Eileen
Dear friend, could we resend you a new which you may need to pay 10USD? Or you can choose some item about 30 USD in this link:http://www.chinabuye.com/product/points/redeem and you just need to pay 10USD. Any suggestion, please let me know. Eileen

Jacob Owen Prytherch vond deze beoordeling nuttig

En stabil butik

Jeg har handlet en del på chinabuye.com, mest udstyr til e cigaretter.
E-cig tilbehør:
Min erfaring er at deres batterier er noget rigtig skrammel, har modtaget 4 forskellige typer, alle fine og viker, MEN holder kun 1-3 timer afhænging af mha.
Deres helt billige CE4 og andre væskebeholdere, er IKKE gode, men køber man de lidt dyrere er det en god kvalitet

Tøj:
Min kone har købt mange billige kjoler og undertøj af en rigtig fin kvalitet.
Skal siges hun er filippiner så størrelserne passer hende, men det meste tøj er meget småt (asian size)

Deres kunde service:
De lover alt og undskylder mange gange hvis man klager, men ikke meget handling fra deres side, tilgengæld er de gode til at svare på spørgsmål og hurtigt (dag til dag)

Shippingtime:
Der er en laaaaang shipping tid i deres butik, tilgengæld er det billiget 2$ for hvad som helst og det er med tracking nummer.

Elektronik:
De ting jeg har købt, lazer, flere slags mp3 og andet, har altsammen virket fint.


Alt i alt en god butik, med lang shipping tid men er ikke bange for at sende en ny vare hvis den du har fået ikke virker. De kræver blot en lille video hvor du demonstrerer at produktet er i stykker.


Nicolai

Not scammers!

I ordered tablet from Bosnia&Herzegovina,payed for dhl and got it in less than 10 days.Tablet was in perfect condition and well protected,they can be trusted :D

only Scam

I ordered the product. The thing is not working as it should. Customer Support explains that it is a cheap thing, and they are sorry. According to the theirs logic everything is correct.
The worst experience ever!!!!

Jacob Owen Prytherch vond deze beoordeling nuttig

scamers

Waiting about 100 days, paid for registration mail, but they send me in simple mail, still not get, so they ofered me 5 usd discount for other product. DONT buy from them they are scammers. Nepirkit nesiuncia ir praso pinigu uz neatsiustus daiktus, ir sakykit kad kiti nepirktu. DOnt buy

Jacob Owen Prytherch vond deze beoordeling nuttig

Frauds - never got items - paid for dhl, keep wanting more money to repost items!

I ordered $180 worth of goods on 9th September, paid for DHL. By the 27th they finally sent out my package - or so I thought. When I recieved it, only half of my package was in there, with the other half coming via HK Post because they "miscalculated" postage. Its now the 10th of December and the package hasn't even reached my country, nobody knows where it is. Paypal wont even let me open a dispute because its been more than 45 days since i've paid. I contacted HK post & they told me the sender refused to co-operate so they couldnt open an enquiry as to where the item is.
I continually ask for a refund or for them to send my items again - any decent business would be MORE than happy to OFFER a refund or replacement. EVERYDAY I email this company and they NEVER have any answers other than "wait 1 more week" They offered me a 2% discount on my next order and said if I pay $55US they will post my items again. I have stated time and time again all I want is a refund to cover my unrecieved goods ($102) so I dont have to deal with them again and they REFUSE to provide me with a refund - instead keep offering me $20 gifts from their reward page. This company is THE WORST. I suggest NOBODY bother with them, their customer service is terrible, over 2 months + 100 messages later and they still fail to provide me with basic customer service - THEY sent my items via HK Post when I PAID FOR DHL WITH INSURANCE, THEY should be reimbursing me for the loss of my product - or at the very least - sending it out via DHL since it's what I paid for.

Jacob Owen Prytherch vond deze beoordeling nuttig

very fast for my country

buy in that site surprise me. very fast posting, track code work perfectly and the products, with a good quality. i will buy again, and recommend for al my friends.

3 months for 1 package, given up hope

Support is really fast, but they just keep saying wait 2 weeks, 1 week, 5 days. Tracking does not work.

Jacob Owen Prytherch vond deze beoordeling nuttig

This web store cannot be trusted

My first small order with Chinabuye.com was more or less ok, it arrived within a month. 3 months later, I placed the 2nd order with them. This one never arrived. The tracking number only shows it was accepted for mailing at some postal office in China, but nothing more. I cannot even be sure the tracking number they gave me was really for my order.

All attempts to contact Chinabuye customer service were complete waste of time. First, they replied with general polite talk asking me to wait a little more, again and again. After two weeks of senseless correspondence they kind of stopped responding, hoping I would forget about them. Clearly, their goal was to sit through 45 days allowed for PayPal dispute to be opened. They took my money and did not care much about anything else.

45 days have passed, but I tried to get some reply from them again and again, and the same game of empty promises renewed. Various excuses were brought one after another, including slow customs operations and even "18th national congress" to be held in Beijing (which is very far from the city where their office is located). Finally, three months after the order "was shipped", they put forward an idea of me buying more stuff from them so they would give me a "discount" as a compensation for the lost order - but only if I order something for $80 or more. All further emails to their support resulted in exactly the same mechanical reply: order for $80 more and we will gladly send you a replacement for the lost item. All this was accompanied with scoffing assurances like this:

"Please believe that we're sincerely want this issue get good resolved,we're not asking you to pay 80USD more for the goods not received,instead,you will get the items value 80USD together with the not recieved ones.That's the best offer we have,we don't want to lose a good buyer such as your kind.Please have a good consideration"

or like this:

"We also don't want this unhappy issue happen,since it was,we hope both of us could be together to solve the issue,what do you think?Please have a good consideration on our proposal."

Of course, I am not going to pay them a single dollar more.

Now, I do not believe those detailed positive reviews about this site on the Internet. Only their own customer support people could write such reviews which look like shameless self-promotion, even wording itself. They do not hesitate to include numerous SKU numbers for specific items for sale at their site - real reviewers would never do that.

Do not trust Chinabuye.com. Do not trust their faked self-promoting reviews. Do not trust their customer service promises when they reply to you. Open PayPal dispute with them no later than in 30 days. Never order moderately expensive items from them. And better stay away from them at all.

Ashlea Gillard, Mary Fivash-Gahagan & Jacob Owen Prytherch vond deze beoordeling nuttig

Very cheap tablets and tries to offer customer service

When ordering electronics from China, you don't count on any service at all. But ChinaBuye.com answers complaints very quickly and are very willing to try and help You. But their written English is very bad!

Innovative great site!

I like my Dual Layers Silicone, Hard Rubber Hybrid Protective Case Cover for iPhone 4G-Black. All the button elements are meticulously engineered for easy access and ultimate tactile response. I got it for just $3.5 from online shop, chinabuye. Nothing will able to beat dual layered hybrid case when it comes to quality and toughness. I simply love it and feels it the best iphone case. Best service, good quality and above all cheaper rates. Promising delivery on time and innovative items make me impressive!! Good site!!

I cannot recommend this seller at all

Myself, my sister, and my son all three placed our first orders with this company within a day or so of one another. All of us received those orders in a timely manner, (less than a month after placing the order), and were very happy with our merchandise. Because of this, we all three placed second orders.

Approximately a month after our first orders, we all three separately placed our second orders. 25 days after placing my 2nd order, it was still stuck in "processing" status and Chinabuye could not, or would not provide me with a tracking number despite the fact that they claimed, repeatedly, that it had been shipped. I had to go through PayPal to receive a refund for that order. I am, perhaps foolishly, allowing Chinabuye one more chance to keep me as a customer and placed another order with them on 9/23/2012. We shall see how they handle that order.

My sister has not yet received her second order despite the fact that the shipment supposedly arrived in the USA on 09/04/2012 and my son has not yet received his second order despite the fact that Chinabuye claims it arrived in the USA on 08/28/2012. Please note that the shipments are supposed to be routed through California and we all live in Texas - a distance we could DRIVE in 2 days time. Both my sister and my son have now opened PayPal disputes on their second orders.

To be quite honest, I am not quite sure what to think of this company. A little voice in the back of my head tells me that Chinabuye intentionally"does good" with that first test order in hopes that you will return and order something more expensive so that they can then string you along long enough to make it too late to file a claim with PayPal for unshipped and never received merchandise. I do know that I will never, EVER again recommend them to anyone for anything.

Ashlea Gillard vond deze beoordeling nuttig

A really great site

I have bought many products from ChinaBuye and they have never been dissapointing. I was a bit sceptical at the beginning but everything went smoothly. I got my tracking number in only 4 days after ordering. The package was very well packaged. No products had been damaged or missing. Then i began to place more orders on ChinaBuye. Now I have saved a lot of money considering what the equivelent product costs here in Sweden. I really recommend ChinaBuye.

cheap, but takes ages to process order

I seriously had my doubts about this site and weather i was going to recieve my order.
I ordered an iphone clone (Hero H2000), 2 pairs of fake apple earphones, and a lazer pointer.

After payment is made, you get a confirmation email stating that the order will be shipped within 5 days. i thought wow, no one told me about this! as i had ordered express shipping for $20 extra.
so on the 7th day i still had not recieved my products i think oh no i just got scammed of $120. i send them an email explaing what has happened. after this they tell me that it is out of stock, when on the site it says in stock. oh well.. i wait a week and email again, now seriously worried if my package will ever come.
support sends me something completely random about texting someone and that i should wait a few more days.

After waiting 3 days I recieve an email with a tracking number plus my shipping info. i am very relieved at this point because now theres a greater chance it will arrive, and so it did.

They pacakaged everything into the phone box which i found incredibly odd. the phone comes with 2 batteries and a european/us charger however the us adapter was broken so useless for me, thankfully it is a usb and i used my ipod charger.
Earphones only fit this phone and they were also broken. the lazer i got was also broken, and came with no batteries. earphones get uncomfortable if worn for more than 30 mins, sound avarage, but they look almost exactly like the original.

overall experiance is that dont expect great quality, you get what you pay for. however this is NOT a scam site and i DID recive my products to the right price.

zaterdag 28 juli 2012

Antwoord van

hi chris,
Thank you for shopping with chinabuye.com.
As this is international trade need long time for delivery it .
maybe the package have been destroyed in the transit caused the parts of products have been destroyed it .
nicole, really so sorry for this issue.
please take some pictures for your products then send it to email (support@chinabuye.com)for help .
we can re-send some parts for you not any problems.
any problems about chinabuye products or chinabuye service please contact with chinabuye customer service by email or ticket .thanks.

Best Buye Site

In my experiance using chinabuye.com, I find the way how to buy great quality items in such a 1 stop shop.
i am recomand to everyone the buy from you, the only small thing I am not really satisfy is the despacht area becauese to take 5 days to despatch things I thong it is too long
But in General yuo are good

5 stars

perfect i recommend this company to anyone

Spolahlivy e shop.Super ceny a rýchla preprava objednaného tovaru.Vrelo doporučujem

Konečnč som našiel serioznu firmu.Majú super ceny,dobrú kvalitu a rýchlu prepravu.Nič ine len vrelo doporučujem kazdemu novému zákazníkovy.

excellent service

products at a great price, time of arrival very good so far,

can`t fault this company

Every order I have made has been totally successful. Speed of delivery, manner of packaging, quality of items are excellent. Communication is easy and fast.Pictures and details on site are always correct.

Otimo

No inicio não acreditei, mas fiz uma compra pequena de U$$ 2 apenas so pra confirma a entrega e realmente eles entregam mesmo e os produtos são de qualidade mesmo recomendo.

Ats,

Wellinton Araujo

São Paulo
Brasil.

Cheapest gadgets on internet

I bought many different items from Chinabuye. I've got electronic cigarettes and their components, batteries, watches, other gadgets.
I couldn't find better prices in USA retail stores or on the internet.
Quality is not worse than everywhere else.
I really recommend this site for everyone who wants to save money.
If you need even more savings: use my Coupon Code ROMAN during ordering and you will save additional 5% off your entire order.

Good Place to buy

Only 1 buy so far but I am very satisfied. Good product, good price, good delivery time, good customer service.

Easy shopping for my favorite site

Easy shopping for my favorite site is very correct and respond to solve every problem ever give five stars to the site greetings from Bulgaria

I was buying and shipping is quite satisfying. good site I hope will keep it up!

I was buying and shipping is quite satisfying. good site I hope will keep it up!

bargains bargains bargains

thousands of goods at cut price bargains also with free postage to the uk

Best of Best for Shopping

I am a buyer from Sri Lanka.Already I had brought many items from Chinabuye.com .I brought a mp3 player,solar car,solar trouch,two watches and some other solar and items.my order numbers are # 100142124 , # 100144239 , # 100162605 , # 100164279 , # 100194287 thats all....
Best site for buy china products for cheap price and good quality.

Chinabuye is doing a great job in this world of online buying.

Hi!
I am Boodoo Sameer from Mauritius. Buying from Chinabuye has increase my confident in this company as all the items that I had ordered, have reach me safe and quicker. Its a great experience for me and would like to share with others around the world. At chinabuye there is nothing to worry about, the staff are are very experiense, they take good care of customers. According to me its the easiest way to buy online at chinabuye, you get all information in the platform itself. You can track your items very easily here. When I will be free I will tell you more about my orders that I have purchase from chinabuye that have already reached me.

Fast delivery, great item, highly recommended eBayer!

Fast delivery, great item, highly recommended eBayer!

Good site

This is good site for buying items.

Its not a scam!

I have read a lot of reviews saying that chinabuye is a scam.
But all the risk i've taken went very well
I have been purchasing alot of product from there it came all in well pakaging and cheap too. All of the item send are same as shown in the pic and none of them have defect. I will continue to support chinabuye for my online shopping.

excelente!

excelente sitio...rapidez, confianza, responsabilidad.....

Great prices and great service.

The prices were great, service was great and free shipping.

Excellent service provided !!!

I was browsing through the net for some gadgets and found this site and thought let me give it a try but after seeing the site is actually hosted by Chinese I got a second thought that should I trust this site ? coz if i shop and then i dont get the product then i cant go to china to get a refund :D

So I was browsing and saw redeem points, then looked in to it, then came to know that I can write review, get points and then redeem them from items, so i started giving reviews and then I ordered a small owl shaped pocket watch for testing on 6/6/2012 the order id is "100181929" chose airmail as the delivery, after few days saw that the order has been processed and then was waiting for it, after around 10 days I almost lost hope that it will ever come so came to a conclusion that this is a waste site and they dont give anything.... but for my shock on the 13th day i got the airmail and was really shocked to see the item i ordered actually arrived, i opened and went trough the packet, it was cleanly packed in a bubble pack so it wont get damaged, the item was well intact and as shown on the site, there is absolutely no difference at all.

Now I am confident that this not a scam site but a genuine site and am greatly looking forward to do a long term business with them

Thanks Chinabuye to get us a good shopping site.

Full pic