Gamesbite Beoordelingen

Mach 3 service

Very helpful people and service when paying on line will certailly use and recommend them to friends

annoyed

I have purchased from this site before with no problem but the last time I used it I was charged sent emails confirming my purchase but I have had no code sent. Disappointed to say the least. Will not be using the site again.

2 dagen

Antwoord van Gamesbite ltd

Your payment was completed at: 10 Jun 2013 14:38:35|Processing. The code was emailed to you at: 10 Jun 2013 14:45:08|Complete. if you have not received the code, log into your account and press the re-send button or contact our sales email.

I have looked through your order history and have found a payment for a declined order. no contact was made to inform us of this, i will refund this payment for you and you will receive an email from us shortly. please accept our sincere apologies for this error.

Cheap, quick and easy!

A really easy process for getting Xbox live and MS Points. Made easy by them emailing you the codes.

Deze beoordeling is 2 dagen geleden door het bedrijf om de volgende reden gerapporteerd: is in overtreding met andere richtlijnen van Trustpilot.

De Trustpilot Klantenservice is bezig met het verifiëren van deze beoordeling.

Wanneer het onderzoek klaar is, wordt de beoordeling verwijderd of teruggeplaatst op Trustpilot.

Kijk hier voor onze richtlijnen

Very fast service!!!!!!!

The speedy service sorted a problem out between my two sons. One of them had points and the other didn't and they both wanted to play the same downloadable game.
I've had two xboxes hacked using my credit card details so now refuse to have them entered in any machine. Gamesbite is an excellent way of over coming this problem.

Grate service

Brilliant! Service was really good! Customer service was second to NONE! Thank you gamebite! Will be using again with a doubt!

Receive points in seconds? No

States on website 24/7 service but they are closed when you call at weekends and had to call 3 days later to request they send them. Wasn't happy, also asked me for a landline telephone number to authorise the payment? I had already entered my bank passcode on the bank verification page, isn't that authorised enough?!

woensdag 12 juni 2013

Antwoord van Gamesbite ltd

I am sorry you do not like our methods, but we have our reasons for having protocols in place. if you would like to make a complaint please email jax@gamesbite.com who will talk you though our complaints procedure.

fast accurate transaction A+ would recommend

fast accurate transaction A+ would recommend

excellent . will use no one else now!

Got code straight away so no waiting for post to arrive. One very happy family! Thanks

Instant? 12 hours after paying, still waiting...

I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land up here. Daughter desperate, so went to GamePointsNow and time from hitting confirm payment to email code arriving was 7 seconds.
Now I notive other complaints where Gamesbite say "your order went to review" and that's their excuse. Mine went past review quicky, to processing, so let's see....

maandag 10 juni 2013

Antwoord van Gamesbite ltd

Your order was indeed under review, your order stays as processing until a member of staff has checked payment. you order has passed review, as no cancellation email has been received the code has now been sent to you.

Just Perfect

Perfect transaction , No hastle and very very quick

Excelent Deal

I found Gamesbite through google and what a result. Purchased Norton Internet security 2013 for 3 computers. A great deal and instant security. Thankyou

Awesome service every time

I don't buy a huge amount of MS points so I don't often have any spare when I need them. The instant delivery and prices that Gamesbite offer are an excellent way for people like me to get points when needed. I've checked many other instant delivery sites, but due to service and price I always go back to Gamesbite. One very happy customer.

Very fast service

When I need to buy Microsoft points, I don't go anywhere else. The code is emailed to me normally within a couple of minutes. No complaints.

brilliant and fast service

so impressed i've told all my xbox buddies to use gamesbite :)

First Class Service and speedy delivery, easy to use and smooth dealing

First Class Service and speedy delivery, easy to use and smooth dealing

Extremely quick delivery unlike many others where you have to wait hours.

Excellent service, quick and reasonable price.

Simply didn't deliver as claimed!

I ordered 1200 Microsoft XBox points for my 9 year old son on Saturday night and chose Gamesbite simply because they would deliver the code within 5 minutes by e-mail. A few hours later and no e-mail, my son went to bed very disappointed. The e-mail was finally sent Monday morning (5 mins had become nearly 40 hours!).
The only reason that Gamesbite obtained my business was due to the very short delivery time. They have not performed as advertised and have essentially obtained my business on false pretenses. This review could have been avoided by Gamesbite if I had received an apology and some form of tangible compensation but no such communication was received.
I will not be ordering from them again.

Tysis11 vond deze beoordeling nuttig

dinsdag 4 juni 2013

Antwoord van Gamesbite ltd

Your order went to review, as stated on our delivery page: Reviewing - A member of staff needs to manually check your order and/or payment and may request further information.

Review checks can only be done during office hours when staff are available.

Very Speedy Service

Speedy service, enabling me to continue my game playing very quickly. Ideal.

Speedy and good value site - what more do you need?

Speedy and good value site - what more do you need?

X Box Points

Very good service. Didn't have to wait long for xbox code.

GREAT EASY SERVICE

was a bit spectacle but it was a fast and secure service and no where else cheaper!! better than Microsoft rip-off prices,,,HIGHLY RECOMMEND:-)))

rubbish

the second time i tried to buy points for my sons it said reviewing for over 12 hours then it got cancelled ! so now i will buy my points from [External links removed]/ from now on!

donderdag 30 mei 2013

Antwoord van Gamesbite ltd

Your order went to fraud review and failed, your order was then cancelled and refunded.

Great - easy transaction - code arrived within minutes

Have used before and would recommend for ease of use and super fast e-mail delivery.

Easy to make a purchase and fast delivery.

Purchased Xbox points on a Sunday evening and used this site for emailed delivery of points voucher only to receive an out of stock reply.
Would have got 5 star rating for an instant delivery.
Had work the following day, so I was not able to phone to deal with this but by the time I got home and checked my emails all was good voucher had arrived.
Would have been nice if there was a stock check before making a purchase I was only made aware of the out of stock issue after the transaction had been made.
I would use this site again with no issues in the past, but if I experience this again this site will be deleted from my favourites bar.

dinsdag 28 mei 2013

Antwoord van Gamesbite ltd

good morning

on the site product page there is a green icon that says instant delivery if the item is out of stock that will change to state out of stock will be dispatched from our restock

regards
gamesbite

As described....perfectly

No messing with postage, walking to the high street and a bit cheaper. Perfect and I will use again.

Little effort from Gamesbite.

I order MS points and it said they would be processed and given in 10-15 minutes and about 1 hour later I received an email saying they had no stock which made me worry why they are selling the product and where my money was. I contact them via their messaging service available online and they insisted I'd have it in the next hour. About 2 hours later I still hadn't received it and I again contacted them and again they insisted it would be processed in the next hour. It got to about 1.55pm on a Friday so I checked their phone number and opening hours and saw they shut at 2pm on a Friday and so I called them and to my surprise someone answered but was very unresponsive on the phone but even more to my surprise, it was processed and given in 5-6 minutes.

Shocking service, won't be using again.

Tysis11 vond deze beoordeling nuttig

woensdag 22 mei 2013

Antwoord van Gamesbite ltd

Unfortunately the item was out of stock (though the option to order for re-stock is available), which would have been stated on the listing prior to purchase. you should have also received and email stating it was out of stock, i am sorry to hear you have had problems with members of customer services and i will drop you and email shortly.

2 day wasted for nothing

Hello,
I'm from hungary,
I paid £9.99 for 1200 microsoft point, payment was successful, got a text from bank about the order.(3450.- HUF-->9.99£)

On the site the status is "Barclays Declined" and i have to reorder (pay one more time for this....).
Order #100018337 - Barclays Declined
Order Date: 19 May 2013


i didnt get the code.
What the hell is going on?
Sorry for bad english.


22 May 2013 11:13

So, gamesbites answered for my review, they think the payment was fail,BUT i still paid 9.99 £. Here is the text from the bank.


Hungarian text:
[personal data removed]: 130519 10:52 Kartyas vasarlas/zarolas: -3.436 HUF; GAMESBITE LTD, GB HULL GAMESBITE LTD; Kartyaszam: [personal data removed]; Egyenleg: 26.099 HUF - OTPdirekt

English text:
[personal data removed]: 130519 10:52 Payment with card: -3.436 HUF(9.99£); GAMESBITE LTD, GB HULL GAMESBITE LTD; Card number: [personal data removed]; Money on the card: 26.099 HUF - OTPdirekt (Bank name)

26 May 2013 17:41

Still here, waiting for payment :)
I can not do anything with it.
Still waiting for my code... 5 days wasted...

dinsdag 28 mei 2013

Antwoord van Gamesbite ltd

Your order went to fraud review and failed, your payment was refused and the order cancelled.

The funds leave out account the day we refused them, it is then down to your bank to replace the funds to your account, this can take up to 14 working days depending on the bank/card company.

28.05.13: As you have repeatedly been told, the funds will return to your account, depending on your bank it can take up to 14 working days. As we no longer have your money, and as you failed fraud review you will not be receiving a code.

50% code not working

50% code not working

maandag 20 mei 2013

Antwoord van Gamesbite ltd

please contact our sales email to let us know which of your codes is not working to enable us to help

Anti-virus order fulfilled cheaply, instantly, and correctly.

I ordered an annual renewal code for a Norton Anti-virus package (Norton Internet Security). The code was emailed to me seconds after I had completed the on-line payment process. The code was valid and worked perfectly. I had a slight initial problem in opening the picture file containing the code, but this was a software problem of mine, not the fault of Gamesbite.

N.B. Anyone who purchases such a Norton code should be careful not to use it until their previous annual subscription is on the point of lapsing. I had assumed that the code would give me another 365 days cover from the expiry date of my existing Norton package. However, the new year's cover starts immediately you input the code - so I managed to lose out on 3 days-worth of cover that I was still due from my old package!

awsome pricing del fast will use again and again

gamesbite were fast fare and the pricing is up to date if not better than the rest of the competitors. i will use them again and have put them top of my bookmarks,
i have used gamesbite on a number of ocasions and have always felt like i was important to them as a customer, so will carry on using them and will always advertise them to my friends as long as they stay as good as they are.
thanks again gamesbite
craig

Have purchased many times, just perfect.

I have purchased microsoft points etc from Gamesbites on numerous occassions and have always had brilliant quick response with delivery within a couple of minutes, even though transactions at quite unsociable hours. Well Done team.

Excellent!!!

Really easy site to use, I ordered [External reference] points and my code was sent in less than a couple minutes, no problems at all. I will be using Gamesbite from now on, BRILLANT.

Probably good if code works - once code sent, not interested

Gamesbite have tried for a 2nd time to have my review removed, rather than get dragged into a tit for tat with them, I will summarise my experience with this purchase/company as briefly as possible so Gamesbite can refrain from having my review pulled because they do not like facts:

'With regard to my transaction : Non existent customer service, no return emails when promised, when emailed told to contact 'external link removed', not Gamesbite, attempts to make me look like a liar, lots of blame on myself and anybody except Gamesbite. I said it many times, if the code works, then well done, if the code does not work regardless who is at fault, well......' 'external link removed' cancelled the code sent by Gamesbite and provided me with a new code which worked - son is now happy, which means I can get on with my life.

My opinion, I would never use or recommend Gamesbite again, no respect shown to their customers, more interested in saving face on public review sites.

Hopefully this review will halt the requests of Gamesbite to have it pulled.....I am quiet happy to share the facts with anybody who would like to contact me, I have nothing to hide.....

23/05 14:43 - comment response by gamesbite is factually incorrect, if I try to detail facts, they request to trustpilot that my review to be pulled - I summed my whole experience up with my opinion title 'Probably good if code works - once code sent, not interested' - my review, my experience with gamesbite, I have left my honest and truthful review, I will leave it to the readers to decide on their own if they want to play Russian roulette.

16:15 - Gamesbite - assuming things as usual, not using facts - issue was not with profile - issues was with code - a '3rd party' resolved this by providing a new code. Gamesbite need to understand that this is a Review site for Opinions of Gamesbite purchases, that is the whole idea of TrustPilot - no point chucking toys out the pram because you can't get your own way.

And regarding your 'comment yet again' - of course I should be able to reply to a comment made by yourself that is not true. If you spent more time on customer service than censoring reviews, I am sure you would have a less amount of negative reviews.

donderdag 23 mei 2013

Antwoord van Gamesbite ltd

the original review left by the buyer was not a review in this review they have stated they received a replacement code that works the previous review that was left stated the replacement they got from the manufacture did not work

upon the first point of contact we checked the code and there were no issues with the code however the customer claimed they had issues we surmised the issue must be with their online account and not the code we had provided so requested they contact their account holder to resolve this issue as due to data protection we do not have access to the online account

as you can see the above review they clearly state the provider resolved the issue for them and this can be no fault of our own

response yet again 23/05 14.43 comment

we had the same issue before with this buyers review than actually reply to comment they edit the review we have responded to every edited review and as you can see from the above review parts have been removed due to breaching trstpilot guidelines

to sum up this transaction the buyer bought a code had an issue contacted us we checked the code no issues our side was with the buyers online gaming account we advised them to contact and resolve that issue as you can see above it was resolved

asdadw

adwdawdawdawd

next day wait

My wee boy wanted some Xbox live points and were meant to receive them within an hour. Actually received them almost 24 hours later. A good price though.

Tysis11 vond deze beoordeling nuttig

woensdag 15 mei 2013

Antwoord van Gamesbite ltd

from time to time if customers do not meet all our security checks we need to manually contact them to confirm details before we are able to release the code we do this to protect not just our self but the card holders to

easy and no fuss

very easy to use made my purchase and got what i ordered with no fuss

Quick delivery of download code

First time I've used this website, no problems, quick delivery of download code, would use again

NO RIP OFF!!

Fast and easy to use website, code was delivered within minutes

Recieved code no problem

Ordered a code for Microsoft points on-line and received it without any problem, will use again if required.