Ginger6 Computers Beoordelingen

Ginger6 Computers Beoordelingen

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Beoordeling door bevestigde koper

Brilliant Service

Ordered late on Monday, got a phone call on Tuesday regarding a problem. Really friendly and was sorted in 5 minutes. Computer came on the Wednesday. All in all very pleased and would recommend to anyone.
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Good pricing, quick service

Ordered PC as a custom build, arrived within a week, very tidy and nicely put together, very pleased and would use them again.
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Great until something goes wrong.

Like the majority of companies which I have ordered from these guys were able to get the products I ordered out to me the next working day.

They also go in contact with me straight away when they had a supply problem informing me that they were out of stock and gave me some options.

The mark of good company is in their returns policy. I had a graphics card fail after 3 days of use. These guy's are a nightmare to get a return from - not only did I have to hassle them just to get my returns accepted - unlike ebuyer, amazon etc - who often on a product this new just send out a new one with no questions these guys make you pay for your own postage to send it back then they send it off to some external company for testing which they informed me could take a long time.

Terrible returns policy - the mark of a good company is its returns policy, and these guys are the worst I have ever used.

I'm sorry - but if this card is this new you should be giving me a new one if I don't like the colour of the thing - IF ITS FAULTY I DON'T EXPECT TO BE WAITING WEEKS FOR A NEW ONE.

I would advise anyone to stay well away from these guys.. pay the extra couple of pounds and get it from a proven company.
Ginger6 Ltd

Antwoord van Ginger6 Ltd

Hi Nick,

I'm sorry you had a problem with your video card. As you can appreciate we get a high amount of returns that are either not actually faulty, or items have been damaged by customers. That means we have to test all items on return, and depending on the product we sometimes have to return them to the manufacturer for further testing as we cant always tell what has caused the fault.

I think you can appreciate if we were to blindly replace all items returned to us we would soon be out of business. We have been caught a couple of times by customer induced problems, and once a customer has a replacement, they are very unlikely to take responsibilty for any damage they may have caused to the original item. We had this happen with a with a Shuttle barebones, and he had an advance replacement as per the manufacturers warranty, it turned out he had damaged the pins on the cpu socket, we ended up with a £500 bill, as he did not want to know once he had his replacement.

There is a fine line between looking after you as a customer, and also looking after the business. We try and do the best we can, and turn all returns around as soon as possible. On some occasions this is not always possible.

I think you will find that once we received your card back, you had a replacement one week later, which all in all is a respectable turn around.

Again I would like to apologise for any inconvienance caused.

Kevin Wilson
Ginger6 Ltd
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Beoordeling door bevestigde koper

Poor delivery and back up !

I chose Ginger 6 purely on price and reviews I had read, thought I would give them a go. Took my order and money fast enough. Delivery was very late even though I paid for expressed delivery. When I rang them they made all sorts of excuses. "It arrived late from suppliers" but was shown as in stock. " It is just after Christmas" a week after ! Special note about delivery service, I asked for it to be delivered after 1 pm arrived befor but I wasn't in ? Ended up at post office for weekend another three days. 3 day delivery turned out to be over a week. Promised a postal refund for delay, Surprise no refund. Staffs attitude was careless , dissmisive and uninterested.
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Beoordeling door bevestigde koper

Just what i wanted

I was after a pc for gaming but my knowledge on pc's is very limited. I asked them for advice. I told them what i wanted it for and my price range and they emailed me back with their recommendation. i bought it and have not regretted it. Also the customer service is very good and they do phone you back when they say they will. I will use this company again
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Beoordeling door bevestigde koper

a company where customer service is in the forefront of there business

cannot fault Ginger6 from first contact to compleated order i could not have wished for a better service and very competitive price structure would recommend you try them first.
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Billiant service, fantastic delivery time.

I ordered my new pc, on the Thurday after christmas, and only paid for the cheapest delivery times, as i assumed with it being holiday times, it would take a little longer.
To my delight the pc came on the Saturday only 2 days after ordering.
The computer is excellent, just what I wanted, this was my second purchase from Ginger6, and would recommend to everyone.
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Just fantastic - Great advice and great service - So rare today - more power to you Guys

Just fantastic, really great advice, did exactly what they said, were understanding to an old IT techy and helped with new tech, service was brilliant and arrived as expected and in great shape - Can't recommend these Guys enough - HAPPY XMAS and more Power to you all ...
Regards and look forward to doing business again !
JOHN D
Poole, Dorset
Gaming Computer for my Son.
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Beoordeling door bevestigde koper

Trust this supplier to supply within the timescale specified

Excellent service from start to finish. Ordered on line and was update along the way as to the progress of the order. Despatched within 4 days of order and received the following day. Would recommend and use Ginger6 Computers again.
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Beoordeling door bevestigde koper

Will not use again

I paid for expedited service so that I would receive product within 2-3 working days. I received the products a full week later.
I emailed to ask for progress but did not receive a reply.
I asked if I could have my "expedited service" fee back, no reply.
I also emailed to ask if there was anything we could do to make me feel better as I had more gear to order, ie small goodwill discount but I did not get a reply either.
Will never use again as there is a competitive market for this stuff out there and I will vote with my feet and my wallet.
Sorry guys but this is not good enough.
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Beoordeling door bevestigde koper

great fast service

really quick postage

website easy to use

kept very updated on order

great products
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Beoordeling door bevestigde koper

Unsatisfied

Wont be dealing with your company again.
You have lost a sale of a further 5 extension leads.
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Beoordeling door bevestigde koper

Great value for money!

I was buying a custom built PC and here at Ginger6 it was cheaper than everywhere else and it came with no problems, all setup perfectly.
They answered questions with 48 working hours when I emailed them and my delivery came in 4 workings days even though I paid for the cheapest option. (4-5 working days to build and 1-2 working days to ship!

Great website, great value!
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excellent products fantastic delivery time cannot fault

i have bought from ginger so have my friends and we are very happy with the service and goods
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Beoordeling door bevestigde koper

Great product, quickly and efficiently. Highly recommended.

This is my second purchase from Ginger6 and I will certainly use them again. They offer great flexibility and make specifying your choices easy. My machine came much quicker than I expected and when I called to query something about my setup, they were very helpful.
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Beoordeling door bevestigde koper

fromsocket7 to Windows 8

Have been buying from Ginger 6 since the days of the socket 7's(When Kevin Wilson seemed to do everything) and have never had any problems with their customer service or delivery speed.Bought a Q6600 mobo and water cooling kit some 5 years ago and its still going strong.Swapped last week to a new mobo and i5 processor with memory and was quite suprised how quick the machine was and how it overclocks so easily at the touch of a button(no more black magic with the bios or voltages)I will always buy from ginger6 if they have the parts because I know there is never any hassle and they will always come up with the best deal/ service for their customers
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Beoordeling door bevestigde koper

ginger6 is very slick

What a top company cant fault them.
Professional in every way its a beautiful
computer and ginger6 went above and beyond
for me i highly recommend them to anyone
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Excellent!

Well I'm local to ginger6 but I had never heard of them before and only found out about them from some website on a google search for custom computers. I then looked for reviews on the company and found a lot of positive reviews. So I went ahead and tried them out as i was in desperate need of a new computer.

The build quality is fantastic compared to the last company I used (pcspecialists). The order was dealt with fast and was with me in 4 working days and it runs like a beast :).

Highly recommend this company to anyone who's looking for a custom computer or anything else computer related.
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Beoordeling door bevestigde koper

GINGER6 NUTS....THE PERFECT BISCUIT!!!

I was searching for an Asrock Motherboard (880GM-LE FX) which needed to have the old IDE sockets on-board and stumbled across GINGER6 on a Google Search.

In particular I wanted to install a floppy disk drive, but, the motherboard needed to be AMD AM3+ compatible because I wanted to transfer my AMD FX4100 Bulldozer CPU, the Patriot PC3-1333mhz RAM and the standard AMD Heatsink and Fan assembly.

The price was very reasonable, and as I live locally to Wolverhampton, it was possible to collect the motherboard and save on postage.

Their returns policy is also excellent, you have 7 days to make sure all is working as it should, it must be returned in working order and in its original packaging.

The Staff at GINGER6 were impeccable...all were very helpful and went through the spec I needed, on several occasions, to make sure everything was compatible.

I couldn't have asked for better service!!!

The Motherboard....working brilliantly!!!!
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nice company

the reason I choose to buy from ginger6 is mainly because they are a local company to where I live, I honestly cant fault them, I ordered some computer stuff and collected the next day from their office, nice people. will defo buy from again.

Ginger6 Ltd Support

Over dit bedrijf

Are you looking to buy a new Desktop PC, Gaming PC or Custom PC? If so we can help you make the right computer choice, and get the best value for your money. - Custom Built Gaming PC Base Units

Bezoek Ginger6 Computers

Contact informatie

E-mail naar sales@ginger6.com
Ons nummer is 01902 585785
Ons adres is Unit 17 Wulfrun Trad Est
WV10 6HH Wolverhampton
Verenigd Koninkrijk

Categorie

Computer & Toebehoren

Hardware

Software

Video Games

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