Simple website that's easy to use, very fast and efficient free delivery. Competes with everyone on price. I will definitely use/recommend this company again.
Ordered my Stihl TS500i cut-off saw on Friday morning and the saw was PDI'd and ready to collect that afternoon. A super competitive price too. Awesome service!
I found the website very easy to use and the registration and purchase to be very well done and clear. The prices clearly showed whether they included VAT or not, unlike other competing websites who leave you in the dark until the final stages of payment.
Delivery was next day and the item was well packaged. I was kept up to date with emails telling me the status of my order.
Very good service - goods received next day. Good price and good email communication
The Makita BUR181Z cordless string trimmer arrived next day in a pristine, unopened manufacturer's own box. This was very well packed in a strong outer box with plastic air sachet protection inside. The product is extremely well designed and manufactured, and HSS are to be congratulated for stocking this line. I was not able to find better value anywhere else - and I did try very hard!
I have nothing to complain about with regards to my shopping experience with hsstoolshop.co.uk.
I ordered the item that I wanted one evening, the next working day it was on its way, the day after it arrived at my house.
The price was the second best that I found scouring the internet, but they looked to be more reputable than the other shop.
Very happy, will use them again when I need to purchase more tools and will recommend them to my friends.
Good service from knowledgeable expert member staff who went out of his way to make sure I was happy with my purchase
Identified the drill/driver that best suited my requirements, found HSS offered it at the best price.
Website is excellent as was their service.
My order was placed after their cut-off time and I received notification about this and the goods arrived before mid-day on the second day.
I bought the 18v Li-Ion Makita BJV180RFWX LXT Jigsaw and used it weekend just gone and it worked a treat on worktops, backsplash panels, kitchen unit carcass, plasterboards with tile adhesive on and much more, I plan to use it this weekend to cut T & G decking for my girlfriends parents loft space... aren't I nice :)
Great tool from a great Company who provide a great service.
This is an exceptional company, who many others should take note from!!
Nothing is a problem, with a single aim to make us the customer happy!
I wouldn't buy anywhere else now, unless I had too.
I am a self employed carpenter, my well-used Makita SDS Drill burned out its motor and I needed a replacement quickly, I did a quick search online and I was pleasantly surprised to find that HSS were the cheapest online supplier and included next day delivery for free.
The drill arrived at lunchtime the following day, which saved me the down time of going out to purchase a replacement over the counter, and didn't hold up the job unnecessarily.
Very good range of equipment available through the on-line side of the business, very well priced, and next day delivery.
I used the HSS store when I lived near by, very please to be able to still do business with them now I'm a couple of hundred miles away.
i received prompt, polite and informative answers to pre-purchase questions. once ordered it arrived with lightening speed and is exactly as described. superb, recommended service
I purchased a Makita drill, HSS were the cheapest, the drill was in stock and delivered the next working day, they emailed to say it was dispatched and again when it was to be delivered. Overall brilliant service and I will use them again.
Ordered a wet and dry vac on the Thursday, it was in stock and it was delivered the next day as advised. HSS kept us up to date electronically of the order progress. Not the cheapest price, but the slightly high cost was worth paying for the level of sevice they provided. The courier also kept us informed of the delivery process and delivered the next day.
Will use again again, and recommend.
I was pleasantly surprised with the fast dispatch and delivery and the goods arrived the following working day. Prices are sharp and will take some beating. The proffessional branded product I bought was genuine and of fresh stock.. Pleasant friendly staff. I recommend this company without reservation. Have a look at their user friendly web site.
See above nothing needs to be added.
As stated above, the item was available for next day delivery which is what I needed. Sometimes, internet-based companies do not inform you at the point of completing the order that the item is out of stock - which means waiting, or cancelling the order to find the product elsewhere at more cost and more time wasted.
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