Kiddies Kingdom Beoordelingen

Kiddies Kingdom Beoordelingen

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Beoordeling door bevestigde koper

Great Christmas CD

I was looking for a Christmas CD to play in the car to my two grandsons, aged 1 and 3 yrs. I particularly wanted one with 'Little Donkey' so I could teach it to them. This CD has all the traditional carols with some Christmas songs as well. It's a lovely CD with the added bonus of the narration of the Christmas Story. I loved the different carol arrangements and the children singing and the narration is excellent. I lent it to my son and daughter-in-law when they were going on a long car journey last week. It kept the children entertained all the way and they all enjoyed singing along with the carols and songs. The CD arrived exactly on the day the company said it would and was well packaged. I have already ordered another one from the same company.
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Beoordeling door bevestigde koper

Goods damaged during delivery.

I ordered a Moses basket stand which was damaged upon delivery. I haven't yet had a chance to send the item back due to time and have instead glued the ends in the hope that the weight of the basket will not break again.
www.kiddies-kingdom.com

Antwoord van www.kiddies-kingdom.com

Hi Sheniz,

We're extremely sorry to hear that the stand did not arrive in the condition that it was sent it. Unfortunately its one of those inevitable things that is difficult to prevent when you send wooden products by national carriers. However we have policies in place to support you for these damages, as we only expect you to receive products in working order.

It would have been fair to have given us that opportunity, as we feel we would otherwise deserve a little more than 2 Stars! But of course everyone is entitled to their opinion.

If you would like to discuss this further please do not hesitate to email us or call us on 01924 439049.

Regards
Kiddies Kingdom
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Beoordeling door bevestigde koper

Bed lovely, but took delivery late.

We brought the bed and was promised delivery with in 3 days, was not told which day so had to have someone at home all the time, only for the bed to be delivered on the 4th day which was another day someone to stay at home, which means 4 days off work means triple the price. Apart from that we are very happy with the bed.
www.kiddies-kingdom.com

Antwoord van www.kiddies-kingdom.com

Hi Ian,

Many Thanks for your review.

Please accept our sincerely apologies for the delay.
I can see that this item was dispatched directly by one of our suppliers. I have investigated this with them, and they have admitted there was a little glitch up by one of their couriers. We've taken the necessary steps to ensure that this does not happen again, as for the inconvenience caused to you, we would be more than happy to offer you an exclusive discount on your next purchase. Please note when items are dispatched from our warehouse (NEXT-DAY Items) we have a lot more control, and you will see the service is second to none.

Im glad your happy with the bed! That's what matters!!!
Once again our sincere apologies

Kind Regards
Kiddies Kingdom
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Beoordeling door bevestigde koper

Excellent service

From the minute I purchased my item, I started to get emails informing me of purchase and then neumorous emails tracking my order telling me exactly where it was and when it would be delivered. I even had to change the delivery as I was not at home on the due day and it was so simple and acknowledged immediately. Can't fault the amount of contact by email. Item arrived in tact and at date and time specified. Excellent service.
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Beoordeling door bevestigde koper

Very very good!

Fast, affordable, ontime!
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Beoordeling door bevestigde koper

Quick postage, easy order tracker, recommended.

Ordered my quinny moodd, tracked my order very easily and it was delivered before the date given. No problems would use again, or recommend to a friend.
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Beoordeling door bevestigde koper

Great service

Despite the approach to Christmas, our parcel arrived quickly. We had also had emails to tell us when. The item is a Christmas present, so can't comment very much further except to say it was as expected.
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Beoordeling door bevestigde koper

Exellent product and delivery very fast.

Highly recemandet
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Would not use again ever

We place and order for bunk beds and mattresses in August for delivery within 2 weeks, we were informed that the order should not have gone through as they were not in stock and would be available by the end of September, we waited then was told October, we waited and was informed that the cargo ship docked but did not have our bunk beds on it. We then were so angry we told them we will have a refund in November and then found that they had refunded my money in September therefore cancelling the order, while we were still waiting for the delivery.Will never use again.

Pamela Scott
www.kiddies-kingdom.com

Antwoord van www.kiddies-kingdom.com

Hi Pamela,

We are extremely sorry for all the inconvenience.
Upon receiving confirmation of your order no, I've investigated this with our Customer Service team who have bought me in the loop with things.

It seems as though the supplier of the Bunk Bed, kept moving the date forward for the arrival of the beds. However we tried our best to keep you informed throughout. In such situations we would always give you an option to opt out and to wait for the beds would completely be at your discretion. Its a real shame the supplier had consistently let us down, and in turn we had to communicate this to you. Unfortunately it was a situation beyond our control.

I believe the Refund was issued on the 21st of August, Shortly after the original order was placed. We do apologies sincerely for this confusion. We can only assume that this may have been done in order that we were not holding your money, and when the bed would arrive back in stock we would have charged you then.

We can understand your frustration, and do sympathize with you.
If we can be of any further assistance please do not hesitate to give us a call.

Regards
Kiddies Kingdom
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Beoordeling door bevestigde koper

Very good service but item I bought not great quality.

Super fast delivery which was great. Bought a cot top changer which my partner and I put together but when we'd done it, we thought it was bit flimsy quality considering the price. However, didn't feel could ask for refund as we'd built the thing and it had to be glued together. So we're stuck with it now. Suppose that's the risk you take buying stuff like that online.
www.kiddies-kingdom.com

Antwoord van www.kiddies-kingdom.com

Hi Pavla,

Many thanks for your comments on our service.
Yeah its a real shame, we couldnt take that return back! We'd love to help you.
If it helps we can give you an exclusive discount on any other baby goods you may still need to purchase to help you offset the loss of value on this purchase.

Just give us a call on 01924 439049.

Regards
Kiddies Kingdom
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Beoordeling door bevestigde koper

Good service and nice product

Great product would definitely recommend
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Beoordeling door bevestigde koper

Fast delivery great service and price very happy with the product

Fast delivery great service and price very happy with the product
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Beoordeling door bevestigde koper

Decent and reliable

Hadn't heard of this company at first so was a bit apprehensive when ordering but they turned out to be slightly cheaper that the rest and delivery was fast without any problems. Will use again.
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Beoordeling door bevestigde koper

Quality products, service and fast delivery

I would recommend this site as they offer competitive prices, great service and deliver when stated.
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Excellent service - highly recomended

Ordered on Friday afternoon and delivered on Monday morning and I was kept fully informed throughout - couldn't ask for better.
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quick delivery and easy process

Good selection with accurate descriptions. Easy ordering and quick delivery.
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brilliant service

Really happy with my purchase. Super speedy delivery. Very good contact with customer service.
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Beoordeling door bevestigde koper

great service

After both our car seats were deemed unsafe by the insurance company after our car was crashed into it was a rush to get 2 new ones as we were going on holiday 3days later and had a 5hr drive to get there!! I searched the internet for some car seats that were in stock and could be delivered the next day, this was nearly an impossible task! I had never heard of kiddies kingdom, but they had a Spiderman booster seat for my stepson and a Minnie mouse 123 seat for my 21/2yr old in stock that could be delivered so I ordered them late Wednesday night and they arrived Friday, delivered to my neighbour as requested. The invoice was in the box and also emailed and I was able to track where the driver was so I could keep my neighbour updated. I will definitely use kiddies kingdom again! Thank you so much for getting me out of a tricky situation :-D
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Good customer service and product delivered when expected

My item was out if stock and it came into stock within the time provided and I was contacted to ensure delivery was received when expected. Would definitely use them again.
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Great product and great service

After reading reviews on this product I had reservations about purchasing, especially as it was a present for my sister, however, it is worth every penny. It looks lovely and is way more sturdy than any other Moses basket I've seen. Service was great, with fast free delivery..would definitely use again!!!

www.kiddies-kingdom.com Details

30,000 Sq Ft Huge Stocks!

5000+ Different Products. 125+ Brands.

Same Day dispatch!

If Ordered before 12pm.

FREE NEXT-Day delivery!

1 Hour Delivery timeslot by SMS. SMS Re-arrange facility.

Price Match + 15%!

Giving you the best prices.

Expert advice 01924 439049

Friendly team.

5 Star service!

Check it out yourself.

Established 25 years!

Very reputable in the industry.

About this company

Kiddies Kingdom is one of the Largest Independant Nursery Retailers in the UK. Having been established since 1985 we have been in operation for over 25 years. We have a 5000Sq Ft Store, and around 30,000 Sq Ft Of Warehousing. Our buying power, and long term relationships with suppliers enable us to offer exclusive deals, and a huge range of products at competitive prices. We can virtually get hold of Any Product in the Nursery Industry.

Bezoek Kiddies Kingdom

Contact information

Ons nummer is 01924 439049
Ons adres is 4th Floor, Saville Mills, Mill Street East
WF12 9BD Dewsbury
Verenigd Koninkrijk

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