I found MyTrendyPhone.com while searching on Google for a website that could provide me with the latest accessories for my mobile phone. Since then I relied on MyTrendyPhone.com for every purchase I have done so far. The customer service is always precise and available on a dedicated chat. The products are top quality and the shipping is always fast and secure.
i found them very good and careful ,as they emailed me to check delivery address because in rural Ireland we dont have postcodes ,,i found the range of covers and other accessories very good .
I have not received the order I put in on the 12 /09/2012 yet and it is now the 24/09/2012. I received an email telling me the order had been despatched almost immediately I submitted the order. I rang a week later and the problem evidently was in the internet ordering system. My house does not have a number, only a name and I was supposed to receive an email of which I should have replied confirming the lack of a number. I didn't receive this. I have never come across this problem before with other internet companies.
May be the ordering system needs changing to prevent this happening. Other than that, as long as I receive the item shortly, I do not have any complaints as yet!
Dimitri vond deze beoordeling nuttig
Ordered item 2.7. which was on stock and promised delivery date was 2-3 days. After waiting four days and seeing it had not shipped, contacted support to ask if there was some problems. I was told they had hickup and item was infact out of stock but would arrive early next week. Again waited week to realize the item was not shipped and contacted support. Again (on 12th day) they told me the item was not in stock but it would arrive on 20th day and shipped right away. On 24th item still had not been shipped and I contacted support. As there was not even reply on 25th I did not see any other choice than cancel whole order.
At this whole time, the item was on sale on webshop with status "in stock - ready to ship".
The site mytrendyphone.com is the best site I visited to buy cell phone parts. It's very reliable, too. I love it to much and I will return to search and buy other things to my cell phone.
The site is very simple to navigate and it loads quickly.
Jeg var nødsaget til at lægge sag an mod MTP for dårlig markedsføring og køberetlig svig.
Enhver udvist adfærd var dybt forkastelig, og butikkens indehavere savner enhver forståelse for godt købmandsskab og køberetlig lovgivning.
Tero Kokko vond deze beoordeling nuttig
Product as described, nice price, really fast shipping (5 days to Greece)
Ik had a jays four oortjes besteld bij mytrendyphone kwamen een dag te laat, maar dat was de schuld van postNL verder werd ik op de hoogte gehouden van de vertraging en er werd snel gereageerd. Vooral hier je producten kopen dus!
PS. Ze zijn ook nog eens goedkoop!
I ordered, or more precicely tried to order a new touch screen glass for my nokia C7.
On the first order they sent me one that was broken in mail due to bad packaging. They would not send another one to me before they had received and checked that the glass was broken.
I ordered a second glass and this time they sent me a wrong product. A touch glass for C7 but a used scratched one that was already glued to a wrong color frame. Even after two faulty products and one-week delay they would not send me another one before receiving the wrong product back meaning one extra week of delay. They did also did not offer me any settlement such as reduction in price for a third order.
I ordered the glass form another dealer.
And as a reply to the MyTrendyPhone below: You found it difficult to understand why I did not want to return the products. I have returned the products and I trust that all my costs will be paid back, no problem there. Thats the law, you have to do that or go to a court of law to fight about that. So no hurrays here.
The real issue here is that your customer service failed totally to see what was my problem. Here is my situation:
- I have a broken phone that I practically cannot use. Your website advertises 2-3 day delivery so I order the replacement part from you.
- Because of YOUR mistakes more than a week later I have not received a valid replacement part and if the game were played as you would like to have it, it would take me more than a week still more. (In the case that you would actually manage to deliver a valid product on the third try!)
- So you have failed twice delivering the right product for me AND you are already holding more than 50€ of my money, and you still want me to pay about 25€ more to send me the replacement part ASAP.
- Its about here that I understood to take my money elsewhere. And I actually got the part cheaper from ebay...
Didnt get more than half of postage! They didnt send me my goods which i have payed them. They returned me money, but i didnt want money, i want my items! Terrable service and stuped answers on e-mail! They didnt hear client voice, they hear only themself!
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