I purchased chess pieced and board recently - arrived promptly and well packaged and protected thuogh the post. Board excellent and pieces well crafted and nicely weighted. Only criticism was box for pieced not lined with felt as shown on website and rather small - making replacing the pieces an excercise in steric packing.
Overall well pleased with my purchase however..
Regency is one of the very best companies that I have ever dealt with. Their online ordering was easy, my chess set turned up on the other side of the world in double quick time, packed brilliantly and in perfect order. It was exactly what I ordered and its wonderful. I wish every business was this good. Well done Regency!
I gave a Dal Negro Backgammon board to a friend as a gift and he was thrilled. The quality of the item was first class and the service I received throughout from Regency Chess was exceptional. I can't recommend them enough.
Great service, speed of delivery very good even on standard delivery, product excellent. Due to robust packaging don't expect to get into the parcel quickly!
The Lewis mini chess set is a delight. Just the right size for my chessboard, the detail in the pieces for their small to average size is very good indeed, they are beautifully crafted. The service from The Regency Chess Company was second to none. The chess set arrived promptly in a lovely display box, (not that they'll be spending much time in the box) which was well packaged.
Thankyou ...a very happy customer
My initial impression of the Regency Chess Co was how well laid out their website is. It was extremely intuitive to navigate through the various products on offer and compare and contrast them. After days of agonising over which chess set and board to go for, I placed an order. The delivery was timely (1 day is a fast turnaround), the packaging great, and the chess set of a stunning quality - I hope it will last me for a long time. I would definitely recommend them - great value for money.
From a very satisfied customer
Bought for my 40th Birthday, my first what I'd call "Proper/Nice" Chess set, and a lovely set it is! A nice big board that compliments the pieces beautifully. The pieces themselves are also stunning, with consistency and uniformity throughout, complemented by a lovely weighted feel. More than pleased with this set, I would thoroughly recommend it! Excellent service throughout, and I shall definitely be buying again. A massive Thank You to Julian and all at Regency Chess!
I recently bought an Isle of Lewis Chess Set for my boyfriend as a surprise for his birthday.
I wanted to get him something that he would treasure and could use for many years to come – I wasn’t disappointed.
I rang the staff and discussed postage, price, and the range on offer and I was given great advice on all.
The set arrived the next day, and it was fantastic.
The quality is excellent and my Boyfriend was very pleased.
I would recommend Regency to anyone wanting a treasure of their own.
Regency Chess? Yes I would definitely recommend them. In brief:
Easy to use website
good selection of products
Easy to purchase
Excellent service - continual updates on the progress of my order
Very prompt delivery
Well packaged product - to ensure safe transit - actually it took us ages to unpack all the pieces!
Good quality product
Well done Regency Chess - you provided a 10 out of 10 experience - thank you!
I ordered a backgammon set around midnight on Monday evening and received it on Wednesday morning along with free delivery. The product was as advertised. A thoroughly good deal.
Having disappointed my partners birthday with buying a chess set from a local shop for similar price which turned out to be of poor quality with chipped wood. I belatedly purchased online. The item was quickly received and of outstanding quality. Would recommend to anyone.
Great value chess set and superb delivery time. i had a problem with my board and it was replaced the next day, i cannot fault the after sales service.
fantastic quality and excellent service 10/10
My chess set came to me with no problems whatsoever.
Nevertheless, I found it a little bit smaller than it should be. Thank you anyway.
Ordered a Chess set for my husband as a present and hes over the moon with it! It is well made and presented in a lovely wooden box. Delivery very fast and well packaged. Would buy from again.
I bought a Lewis Chess set for my chess set collecting son. He's wanted one for ages and I needed to make up for buying him a second Waterloo set at Christmas. The website was easy to use and the chess set was delivered very promptly in great packaging. I was really pleased at the quality and my son was over the moon as I don't normally spend so much on his birthday. Given the quality and the size, the cost was reasonable and. actually less than Amazon!!
Great Company and great service
As an avid competitive chess player it was decided that I should have a good quality set to keep for the for the future as an 18th birthday present. As it was I ended up choosing a set from the clearance range as it had the set of pieces that I liked the most out of the choices on on the website.
Needless to say the Chess set arrived in less than a few days from ordering and is wonderful in every respect. The damage shown in the pictures was hardly noticeable, and I'd go so far as to say virtually non existent. What they say about the pieces looking better than the stunning photos is true and the pieces themselves are of exceptional quality.
The P+P is very good, with the board and pieces padded out with lots of paper in the massive shipping box. The pieces were each wrapped individually in bubble wrap and then all stored together in a relatively sturdy sealed plastic box. And the board was in a plastic wrapper inside a cardboard box with plastic corner protectors. Additionally I was notified by email when the order had been placed, processed and dispatched, with a follow up email to check everything is ok. In other words, an entirely appropriate number of times of contact.
The prices are a bit on the higher end of the scale, however if you are looking for quality to last, this is where to go and for those who wish to soften the blow a little, the discount voucher code I found online worked fine and went through no problem.
All in all I highly recommend this company, not only for the quality of products, but the swift and practical service provided. 10 out of 10.
Arrived when i expected it to and fabulous quality chess set! I really love this set, it looks great! I would have have given it 4 1/2 stars and took off half a star because the pieces are lighter than i expected, this may be personal preference though. Would not hesitate to recommend this company to anyone looking for a good quality set!
I bought a chess set for my nephew’s birthday from The Regency Chess Company and paid for the express next day delivery. There was a problem with the shipping – as sometimes happens – I received a phone call explaining the mistake, and despite it being Good Friday the set was delivered the next day, in time! A hiccup – but very well dealt with!
The British Walnut and Sheesham Staunton chess set is really well made, the pieces are nicely weighted and very tactile. The board is good and solid and very attractive. Everything arrived very well packaged and amazingly quickly. I think for the price this is an excellent product and I wouldn't hesitate to use this company again.
The product was as stated in their web, and the delivery was OK. No surprises. Everything OK.
Bought this for my nephew's 18th, and made use of the free delivery to Scotland, so I never actually saw it. However, delivery was very swift, given that the country was under snow the time. I look forward to seeing the set in due course.
I love my new Lewis chess travel set. It is beautifully designed and looks great in my living room. It was really well packaged and came quickly. Thanks very much Regency!
They're awesome!! Good selection of sets's to choose from. From standard sets to top of the line. All at a very reasonable price.
I collect chess sets and the majority of the rest of my collection will be purchased from The Regency Chess company.
I ordered the sheesham, American Staunton chess pieces. They arrived very well packaged, so much so it took me ten minutes to unpack them all. The set itself is very well crafted and looks stunning. If you're looking for chess pieces, you couldn't do any better than The Regency Chess Company.
Item was delivered the next day after despatch to london. Packaging was excellent and items were very well protected. Buying process was very easy and straight forward.
The 10-inch ebony, rosewood & boxwood magnetic chess set I ordered is simply beautiful in all respects -- a real treasure. It came extremely well packed for shipping. I recommend Regency without reservation.
Attractive well made product. Good quality folding board and inlay and nicely fashioned pieces. Very slightly let down by spots of glue on the face of the material inside where the pieces are stored.
I wanted to buy a tournament chess set for my son and was recommended your website by a BCF contact. I was very impressed at the speed of the order (2 days) and the quality of the chess board and the pieces. Will definitely buy again from your company and recommend to friends and chess clubs.
I bought a folding 6" sheesham and maple folding set to work through books with and to take on holiday and was fed up of the feel of plastic ones. I couldn't believe the level of quality in such a comparatively small item the inlaid squares are miniature perfection.
I am saving to get a decent sized and moderately luxurious set (around about the 16" mark) and it will almost certainly be from Regency.
My only suggestion is an expansion to the catalogue. Julian if you are reading this bit: I live in a small house so when I get my larger set I won't be able to keep it out all the time. I have seen US companies do cases or covers for boards but I haven't seen any UK providers.
Summary: fast service, beautifully packaged and fantastic products.
Om als bedrijf te beantwoorden, log aub in uw business account in.