[REPLY]
The staff seemed very helpful and knew all their products and what was best for our needs.
I purchased 3 cameras, Dvr and extension power cable for 2 of the wireless cameras. Arrived safely packaged and 24hr courier. I received confirmation of order and was kept fully up to date with the delivery tracking via email from their staff.
Had an issue work with extension cables not powering the 2 cameras, the correct cables was ordered and sent. I informed Neil one of their advisers of my findings Isolating the problem to an incompatible cable. I swiftly received an email from Neil to say they have done tests on These cables and that model of camera and confirmed my findings. I was informed that they found a type of cable that could be spliced into the original power cable thus extending it. Neil kindly posted enough cable free of charge to complete my installation. All works well and can't fault this company. The level of advice and support from transaction through to aftersales care is in my opinion above and beyond the normal. I highly recommend these guys on their knowledge in there field and support care. Nothing seems to much hassle. I will definitely be using again. and no I don't work for them, lol. I've never attempted to install cctv in my home before but found it quite straight forward with advice.
This is the second camera I have bought from SpyCameraCCTV, went straight back to the website for this camera. They are easy to install and great for watching the wildlife. Really well packaged, lots of information and helpful staff at the end of the phone. Would highly recommend this company to any of my friends.
Very good website easy to navigate very explicit good product and excellent postal
service will go back for more
i had the above cameras and instaled them in two days and not fogeting i am 80 years old thy so simple to install, i can recommend the above cameras 100% not fogeting i installed them my self
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Excellent customer service. I was made to feel valued even when I rang them for set up help a 5 year old could have figured out. (Who new the cd put 2 icons on the desktop.)
Deze beoordeling is
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Bought a spy camera no bigger than a zippo lighter with and extra long life battery that gave me 24 hour battery powered coverage. Delivered the next day and easy to set up.
Being a novice I had some questions. I rang the help line and got through without having to wait in queues recieved professional advice and clear english.
The picture was crisp and clear and I caught myself a thief BRILLIANT
Highly Recommended
Regards
I must let you know about a great company called Spycameracctv. I needed to set up two dvrs each dvr carrying 8 cameras each at two sites. So in effect 16 cameras over two dvrs at two different sites 32 cameras in total. I wanted to view all of these over the internet whilst in the office or out on the road using an iphone. This was achieved very quickly and efficiently. The guys were very helpful in suppling the right kit to install and then helping me set up the remote access stuff.
So much so that I then purchased a 4 channel dvr for a residential property with a constantly changing ip address, not to worry the guys helped through this as well.
Give them a call, you wont be disappointed.
Rik Cooper
Rikfit
www.rikfit.com
I have purchased these cameras for use in a domestic residence. I have not yet had the opportunity to set them up or test them but I feel assured that the sellers are interested in their customers, and would help in the event of an unexpected problem, or deficiency. Price is very good for a 4 camera system, though i will need a recorder an decent monitor eventually. Company seems to have a good range of products and, when all set up and working, I would be interested in further purchases.
My order was dispatched vey quickly, which was very much appreciated but once I checked my order it was not suitable.
After almost a week I am still awaiting information on how to return so will just have to put a note in the original packaging asking for a refund and then check my account to see if this happens.
Very disppointed!
I ordered and although not asking for fast delivery it came sooner than I could possibly expect.
I have not used the camera yet as it has been spirited away to be given on my birthday. The thing is that I have no worries as the support looks excellent if I need it.
Excellent range of products and 1st class order and disptach process. Kepy me up to date with order process.
Can't believe I ordered this from you on a Saturday when you are shut and received it with nothing missing and lovely boxing and instructions on the Wednesday. Tried it all out and as you say on your video help fantastic quality. Will definitely be back to you in the future for more cameras. Well done Spycamera keep doing what you are doing. Everything you say happens and works as per your instructions megga happy friends :)
Superb equipment easy installation, full instructions, unlike other equipment sold on eBay.
I had emails and texts providing updates from the minute I ordered the camera, I even got a text to say it had been left with a neighbour when I wasn't in! Excellent service and product.
As we had put up a bird box in our garden, I purchased a bird box camera as a wee surprise for my wife. We initially had some teething problems with the reception that was down to router/wireless interference. A quick email with very explicit but simple instructions on how to change the channel and problem solved. We are now watching a 'coal tit' building a nest in the box and hoping for little ones in due course.
A great little camera, great service and well worth the money.
GOOD WEBSITE, GOOD PRODUCTS, GOOD PRICES, GOOD SERVICE. AND AM NOW WATCHING A BLUE TIT HATCH HER 6 EGGS. GREAT.
the ordering, processing and delivery worked very clearly and efficiently, and the product (only a 3 pin adapter) did what it said on the tin
Very good value but the battery mode for the camera does not last long - perhaps a couple of hours ++. I also think that these cameras should be pre-fitted into various other items other than OVERPRICED clocks. Thinking all customers are stupid.........camera in clock - over £100 !!
DIY: clock between £5 & £10; camera less than £20, maximum £30 and a tad of glue !!!!!!!..
Hi Bill If you want to watch birds ( the feather variety ) get your camera set up from these people and you want go wrong .First class service.
Ordered one day, received the following day. Battery as described and just what the doctor order for the job in hand. Highly recommend.
I am highly impressed with the quality and simplicity
I am watching and recording a nesting Robin with 5 eggs
really interesting. I have no problems in reccomending this to anyone
with same interests.
Prompt delivery, a very good service, and very helpful when I made an initial phone call requesting information.
Fantastic camera and super simle to work, had itset up and recording in under 10 mins.
Peace of mind to protect my car from the scum that spent months scratching my 13 year old car but when my new one arrives in 6 weeks I feel safe knowing that its got this camera watching over it.
Very pleased with my purchase....exceeded my expectations! My first purchase was the wireless version but sadly had interference from an outside source. This was returned for full refund and a wired camera sent which works perfectly. The guys on the phone lines, both sales and technical were well informed, very helpful and a pleasure to deal with!!
After viewing the Web Site which I found easy to navigate and use.
I Found the article I reqd and the specifications and needed,I Placed the order
I chose next day delivery and It was deliverd on time in the ONE Hour time slot
which was good.
I un-packed and set it up with no problems I was impressed with the quality of the Item
and ease of use I would recomend the company and the cctv camera I bought
Arrived within three days and very pleased with quality and performance of CCTV camera. Would use again.
The service is very good and the product does what it says. With instructions in real english it is easy to install.
Deze beoordeling is
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Wanneer het onderzoek klaar is, wordt de beoordeling verwijderd of teruggeplaatst op Trustpilot.
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I found Spycamera a great site, wasn`t sure what I needed, so I phoned them, they were so helpful and friendly. The speed of delivery was outstanding, and as I ordered over Easter, they included a pack of easter eggs !, how good was that !. Unfortunately, the goods I ordered weren't suitable for my needs, but no problem, they emailed me, (not the standard type, but personal, friendly ones) every step of the refund process,. Would definitely use them again.
Deze beoordeling is
geleden door het bedrijf om de volgende reden gerapporteerd: is in overtreding met andere richtlijnen van Trustpilot.
De Trustpilot Klantenservice is bezig met het verifiëren van deze beoordeling.
Wanneer het onderzoek klaar is, wordt de beoordeling verwijderd of teruggeplaatst op Trustpilot.
Kijk hier voor onze richtlijnen
this is really an update to a recent review I've left. I had a small problem with the item that I ordered. it was the first time I'd ever used the company.naturally I contacted SpyCamera and I have to say that they were a friendly and very helpful bunch of people.
as far as I am concerned they went above and beyond what I expected. my original order arrived very promptly, as did my exchange, and I was really pleased that I received a choice of delivery dates and advice on the day of the likely delivery time for both items.
I'm extremely pleased with the whole experience and I wouldn't hesitate in recommending anyone to use this company.
We Ordered the wireless cctv camara and it was delivered in 24 hours what an Excellent service. Got it up and running in minutes in our duck house to watch the ducklings hatch . Its such a fantastic camara and we are so so pleased with it. We had a clear picture immediately even through 3 walls. we Will be using spycamaracctv again and have already recommended you to friends and family . Can't wait for the ducklings to hatch now because we know we won't miss one minute . Thankyou very much :)
Got a waterproof spy watch, not had that much time to use it so not really able to give a "full" review. But some initial comments below:
Instructions - Chinese English - poorly written and a bit difficult to follow
Product - Have managed to work my way through taking video & images, and cannot fault the quality of them.
Seems to be a good product but it will take a lot of trial and error to get it working right
As to the company selling the product.
Just 1st class communications from order to delivery - 5 star
I do not say that lightly, but their communications were just excellent
Excellent service and very helpful technical support
Bird box cam very nice piece of kit - worked straight out of the box. You'll need a capture card or USB device if you want to use it on the PC - I already had a Videomate C200 - works a treat
Very slight disappointment, picture on web site slightly miss informs you. Otherwise, goods and service excellent, polite, and helpful staff.
Having placed my order, I did have to query it due to paying for next day delivery it hadn't arrived. My order was checked and dispatched, this time it arrived when it said it would.
One item resulted in a technical issued. One call resolved this, with a little help and guidance over the phone all that was needed.
Very satisfied with the service and the product supplied. As my 5 stars infer, I would have no hesitation in recommending SpyCameraCCTV to anyone.