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I just wanted to say how please i was with the pleasant and helpfull service i received.
I could not believe how quickly the order was processed then delivered.
thanks again
I found that the advice provided on the website was very helpful in making my decision over what table to buy. The company contacted me straight away to arrange deliver (even when I ordered on a bank holiday) and it was delivered on time, pretty straightforward to put together and I am extremely happy with the quality of the product. All the family and friends are now enjoying it.
I found the customer service excellent. My queries were answered in a lovely polite manner and the order arrived promptly
No hesitation in giving a 5 star review. Honest advice and excellent product. Yes the tables are slightly awkward to put together (as they say they are)- but once made very sturdy and easy to use.
We ordered a replacement table tennis cover and it arrived promptly and as described. The order information was helpful, so I'd definitely recommend this service
Ordered a replacement table tennis net for my outdoor Kettler table. This site came up just after Kettler's own site. Ordered on Saturday and received on Tuesday on standard delivery. Information on order received, payment and dispatch all promptly sent. The product is Kettler-branded and is excellent. My game is no better!!
Great comms, perfect delivery, personal touch, spot on.
order came quickly, would thoroughly recommend this company
I needed a new net for my Kettler table tennis table as I had stupidkly left the table outside all winter and the old net had rotted. I put in 'Kettler table tennis nets' on the internet and table-tennis-tables.co.uk came up. The web site was was well constructed and showed clearly the options available. The price was right and I ordered it on line to receive it two days later in the post. What more could i ask?
table-tennis-tables.co.uk gives a winning service - clear and helpful information on the website and excellent follow-up for everything to do with delivery and set-up. Highly recommended.
first class , followed up order and pointed me in the right direction,would use again
Excellent advice, simple purchase experience but unfortunately your courier has let you down. He apparently couldn't find our house.
Alerted us to even tiny potential issues, made sure we understood what we had to do for trouble-free delivery and assembly. Generally went above and beyond the call of duty. We ordered on a Bank Holiday weekend and they even called us on the holiday Monday to make sure everything was clear. And the table, exactly as billed, is perfect!
This company knows its business and provides an excellaemt service. My order went very smoothly and our new table was delivered in a couple of days and on time. Two of us assembled the table without much difficulty. Our only problem was our poor eyesight which led us to make a small mistake but this was quickly rectified after a friendly chat on the phone. I'd give table-tennis-tables top marks all rouind.
Really like the website, which included reviews of various table tennis tables including surfaces but also other key elements such as folding mechanisms. This was a key consideration for us as we had to think about who would be using the table and putting it away again after us. The table itself will give many hours of pleasure to a wide range of users, and we relied heavily on the review to indicate factors such as quality, durability etc etc. Obviously time will reveal the truth but we have been very impressed so far and look forward to being impressed again - we are saving up to buy another table...
Not being an experianced TT player I can only review the delivery and assembly of the table.
We bought from a good company, they answered my queries and the delivery was on time.
Assembly; Anyone who has assembled a flat pack, furniture whatever knows you have to follow the instructions dilegently or you are in trouble. There must be 500 pieces in this assembly distributed in 4 different packages. The first step of assembly is 4 wheels 4 small dowel and 4 nuts & bolts.They were in 3 different packets, and this sets the standard. the TT net, last item to be fitted also has the tommy bar needed for the box spanner. But all the bits are there, assembly instructions are clear and the assembled table opens and closes easily.
If only I could move a bit faster, hit the ball harder, more accurately, perhaps with spin - I might beat the Wife!
Great fun trying
Very friendly service, got our table delivered the next day. Will be using again and defo would recommend ..
I would highly recommend this company. Communications were first class throughout the transaction. The table is superb and arrived in perfect condition.
If only they supplied weather!
Very pleased with the help I got in picking the right table. Price was competitive. When I called to ask a question about assembling the table the staff member offered his mobile number if I needed help over the weekend, now that's great customer service. Thanks
Friendly and informative when contacted by phone. All items arrived at the time predicted with no fuss.
Really impressed with table-tennis-tables.co.uk. Excellent website with good advice and ratings for various tables plus short video and even a downloadable user guide and build guide.
I couldn't find this table cheaper anywhere else and with free delivery, arranged at my convenience within four days this was a very smooth purchase.
Highly recommended.
The process of finding the right table at the right price was made very easy by one quick phone call. The staff were very knowledgeable and helpful. Excellent delivery time. Kettler table did take two hours to assemble but it was time consuming rather than difficult (2 ten year olds assembled ours without help!)
I was looking for a reasonably priced table for the family to have some fun with that was able to be stored outside. Having found a couple on table tennis tables.co.uk's website I emailed them with some questions and for advice on which table they would recommend for my needs. I received a reply within a few hours with the information I needed. Having made my decision I ordered the table online. I was impressed that within an hour I had received a phone call regarding delivery and even better I could choose a Saturday at no extra cost!
The table turned up within the times stated and I was able to build it without too much trouble. All the tools I needed were included and the instructions provided on the website were easy to follow. It took slightly longer than stated but I wasn't rushing and was just impressed that I (a 43 year old female) was able to build the table with just a small amount of help from my children to lift the sides onto the base.
One part was slightly mis-formed so I emailed the company and was very pleased to receive a replacement part the next day along with 2 gifts as an apology!
The table (a Knight X12) is perfect for our needs and we are enjoying some great games of table tennis.
I would definitely recommend this company, their customer service is excellent.
I wanted a table tennis table cover quickly as I needed to leave our Outdoor table
outside but the old cover had disintegrated over time. I emailed to ask how quickly they could deliver and received a reply in a matter of minutes. The cover arrived the next day which was fantastic. They even rang me to tell me it was being despatched that day. I would recommend this company 100% for professionalism, service and efficiency. What more can customer ask for!
Got the table we wanted, delivered on the day we wanted - easy to order by email and was built within 2 hours of receiving it
The staff at the end of the phone was very helpful. She undersood the product range and communicated clearly on the delivery options. The timing of the delivery changed due to a vehicle breakdown, but I was given notice of this. Really pleased with the table. I'd recommend this company
The website is easy to use and the goods were despatched quickly and efficiently. I was especially grateful for the personal contact over the delivery. This was a very good online shopping experience.
Purchased great product after discussing options on phone. Delivery easy to track and updates always feel a little above and beyond.
Great service
After playing on a battered old table on holiday in France last year I decided that I would buy my own table. I carried out my online research and then called table-tennis-tables who advised me to go for this table. The purchase and delivery was smooth, building the table took a couple of hours but straightforward. The table is great quality, easy to use and great fun.
This was a very easy transaction. The salesperson was very helpful and knowledge was unquestionable. The delivery was on time and the package, although extremely heavy was undamaged and complete. This was made better by the fact that they included good quality bats and balls at no extra cost, as well as free delivery. I would highly recommend to anybody looking to buy a table tennis table. :-)
Ordered some spare parts and they phoned to say they didn't have all the parts in stock in the same colour but they could ship me different colours if I wanted them quick. Great service and very friendly. Highly recommended.
Great service from order to delivery. Opted for service to put it all together. Two men - John and Dan - who delivered and set it up were efficient, friendly and helpful.
Excellent service!
Most impressed with service and advice received.
Ordered a Knight table tennis table and within 2 hours had a confirmed delivery date. The day before delivery we were able to view our slot in the delivery cycle online so we could plan the day. My wife said the delivery guys were very courteous and helpful. The table is great and exactly what we wanted. Doubtful we'll be buying another table but if we did, this would be the supplier we'd use!
Very happy with the product. A tad expensive, but it does the trick and is just what was required
Superb service and quick on time delivery - many thanks.