I've placed three orders with this site now, the goods arrived on time and packaged exceptionally well. There are updates throughout the order process allowing me to completely track my order at sell times. Furthermore all delivery and returns are free! The product range is extensive and the prices very competitive. Finally, I'm a huge fan of the loyalty scheme and now qualify for 5% off every order in the future. Thanks urban industry for the pleasant experiences, I'll be back.
I bought some requested Levis 508s for my son's birthday and they were just
righ.t He was very pleased. They have a bit more give in them than conventional
Levis so although looking really tight they were still comfortable. (apparently!)
I was really impressed by the service from Urban Industry - not only did they have the product I wanted when I couldn't find it anywhere else, they also gave great customer service. I got a tracking number so I could check the status of my order throughout it's delivery, and ensure that I was at home when it was delivered.
WIll definitely shop with them again!
I only found out about Urban Industries website within the last two months and I wish I found it sooner. Good prices, good selection of trainers and really fast delivery. Oh and I loved the packaging!
Nothing but respect for these guys, have always come through with great service and top quality packaging. If the item is in stock, urban industry will always be opt he first place I order my kicks from!
Great website to start with, very easy to use and to navigate around. Secondly the range of street wear they have on-line is second to none. The payment process is stress free and very easy to use. And finally, the delivery is on point and both orders I have made on this site have arrived on time. I would 100% recommend this site to a friend.
Prompt delivery, it being free also helps a lot. Great selection of clothes with new stock added every week. Competitive prices, and an all round great website.
Would suggest opening a store as I think it would do incredibly well.
Easy to order. Order processed quickly and efficiently, I was able to track my package even though it was a small item. Competitive prices. Will definitely use in the future.
I shop consistently at Urban Industry, and will continue to shop there due to their excellent level of service.
As someone who has collected trainers for years, its now interesting that this has now become fashionable, and as such there is a re-sale market for the rare shoes that Urban Industry stock.
UI always try to allocate stock in the fairest way (One pair per person), and that is unlike many online retailers.
Because of this, I'll always try to buy from Urban Industry first.
Thanks for your excellent customer service, and I look forward to purchasing from you in the future.
I've been a loyal customer for about a year now. Not once have i had a problem with them. I'm from the US and I only buy off urban industry. Super fast international shipping. Ruth and the rest of the crew Thank you for everything!
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