Antwoord van WD Bathrooms
[REPLY]
- BEOORDELINGEN (393)
- Georgina Rumble
- 1 Beoordeling
Great quality great value
Great company, friendly staff who can't do enough to help. Couldn't Believe how great the quality of the products were when the price was so great!
- Mike Houghton
- 1 Beoordeling
Shower enclosure OK - pity about the instructions!
Reasonable quality shower enclosure for the money but hopeless instructions when combined with a side panel. Would have struggled if I wasn't an experienced fitter. Company service good.
- Martin Brereton
- 1 Beoordeling
- JOHN and thanks for your order
- 2 Beoordelingen
Most helpful staff
Bought a 800mm x 800mm x40mm Stone resin shower tray from WD Bathrooms product was of very good quality at very competitive price the staff where very polite and very helpful I would have no hesitation in using them in the future
Regards Mr J Naylor
- CHRIS STREATER
- 2 Beoordelingen
FIRST RATE COMPANY - WITHOUT RESERVATIONS
Excellent products, first rate delivery as promised and extremely helpful staff - would recommend without hesitation.
- Tony Lloyd-Fisher
- 2 Beoordelingen
A million times better the Victoria Plumb
Everything you want, very fast, cheap delivery, well packaged goods and high quality items. Very pleased!
- (Mrs) Peter Snowden
- 1 Beoordeling
Excellent, I would recommend to anyone and use this company again!
I made my order to WD Bathrooms on Friday the 17/5/2013 and received a telephone call on the Tuesday at 1.00pm from the delivery driver, stating that he would be delivering within the hour.
Couldn't fault the delivery men who were very helpful and polite.
I ordered a Blanco High Gloss White 350 x 300mm Tallboy for my bathroom, and it didn't disappoint when it arrived, it was perfect!
Ample of room inside for all your toiletries and towels and it looks great.
A great service from start to finish, Thank you!
- Keith Benyon-Tinker
- 1 Beoordeling
Product great, instructions lousy!
The shower tray and glazed screen that I ordered from you are excellent, but the instructions that come with the shower screen were unreadable photo copies.For a quality product I expect better.
Keith Benyon- Tinker
- Rita Joan Brailsford
- 1 Beoordeling
Very good quality equipment.
The bathroom items are of excellent quality and look great now they are installed. We had a problem with the toilet as it was found to have a hairline crack in the pan, thus we had a leaky toilet. We contacted WD bathrooms and after they had spoken with manufacturer a new toilet was sent within 3 days. We are impressed with the service WD bathrooms gave. Delivery of the items arrived 5 days after ordering exactly as they said. A very good company
- H Rodgers
- 1 Beoordeling
A very good service will recommend
A great company to do business with, kept me up to date with my order.
- Malcolm Morgan
- 5 Beoordelingen
excellent product, reasonable price, swift delivery,unbeatable service
You will not do better than going to WD Bathrooms for price, service, and delivery. I rang the company with a few questions prior to ordering and they were so helpful and reassuring I had no doubts about the product I ordered.
- Paula Nelson
- 1 Beoordeling
Great value product.
I bought a 600m x800mm chrome curved radiator and a pair of angled valves for my bathroom. It arrived in five days, looks good in the bathroom and works well. fantastic value for the price.
- ANN GALLACHER
- 1 Beoordeling
Sleek shower door and sturdy base
Very good value for money for shower door, base and waste, best price on the net.
Delivery could have been easier, had to phone three times to find out where it was.
Overall very pleased.
- Louisa Bayley
- 2 Beoordelingen
Excellent service and product
We needed to order a shower tray and take prompt delivery following extremely poor service with damaged goods by another company. WD bathrooms gave excellent service and next day delivery. We would recommend them.
- MRS JANETTE CONNOLLY
- 2 Beoordelingen
Excellent service I would strongly recommend this service
I was very pleased with the excellent service and would strongly recommend this service.
- Elzbieta Doyle
- 1 Beoordeling
keeping my shower screen cleanly transparent
My Aqualux showerblade arrived the next day after ordering so I am pleased with the efficient service. It works so well keeping my shower screen clean and totally smear free. I love the flexibility of the blade as I use it on the bath tiles and around the actual bath as well to help keep the bath clean. A wonderful invention!
- Jeff Ramm
- 2 Beoordelingen
- DAVE PEARCE
- 1 Beoordeling
EXCELLENT!!
This company was excellent, fast next day delivery,good quality goods supplied for very reasonable price. Highly recommended.
- Cath & David Allwood
- 1 Beoordeling
Great service, greta products and great prices
We fitted our new bathroom with products from WD Bathrooms in autumn 2012 and were so pleased with the quality, value for money and service that we've just bought our guest room ensuite from them too.
- Joanne Keen
- 1 Beoordeling
Excellent
Brilliant service from the start, to being delivered,enclosure looks lovely and fits perfect :-)
- Nick
- 2 Beoordelingen
Good quality product
Very pleased sturdy shower tray delivered quickly too!
- martyn garfield
- 1 Beoordeling
- D Garner
- 1 Beoordeling
Friendly and eficient and always available to talk to.
This is the fourth time i think that i have ordered off WD and the kit ordered has arrived intact and when they said it would, although a more accurate and imediate time for delivery would be usfull.
As for the kit it has been of good quality, however, bathroom suites in general are poorly designed ie; waste for the shower tray should come with straight or 90deg elbow and be of the compression type, not 135deg.
The water inlet for the WC cistern (concealed) has no space to connect to unless cut back.
Please, please find a top quality toilet seat that is easy to fit and does not come loose within a couple of weeks. I would be willing to pay good money for it !!!!!.
More space needed in baths to fit taps on.
The trim panels on the baths and showers are dreadfull. The fixings do not work and all a bit flimsy.
This is not necessarily WDs fault but they should report back to the manufactures.
Do they ever fit bathrooms out for real (the manufacturers).
- Charles Smith
- 1 Beoordeling
EXCELLENT PRODUCTS, EXCELLENT SEVICE, CANNOT FAULT IT.
BROUGHT MY BATHROOM OUTFIT, WHICH WAS A SPA BATH AND TAPS,SINK, TAP AND CABINET ALONG WITH BI-FOLD SHOWER DOOR AND THE PRODUCT AND SERVICE WAS ONE OF THE BEST WE HAVE EVER USED, EVERYTHING CAME ON TIME WELL PACKAGED WOULD USED AGAIN VERY WELL DONE
- Stuart Elkington
- 1 Beoordeling
Great service great product
Easy to order and view products online delivered on the correct day at the time easy to install looks great would recommend
- David Screen
- 1 Beoordeling
Very impressed
shower door I purchased was very reasonably priced for the quality. As a bathroom/ shower installer I have fitted many shower doors and I rate this door as one of the easiest to install and of a high quality and impressive looking.
- Brian
- 4 Beoordelingen
Quality product, great price.
Recently purchased and installed Shower enclosure, tray, easy plumb kit and wastes. I shopped around and the variation in price is massive. I could have bought a cheaper enclosure but I also could have paid four times as much.
The quality that WD offered me fitted perfectly with what I was looking for and the price was right too. The whole order process was simple and delivery problem free.
The goods are now in place and look FANTASTIC!! I can't emphasise enough how good this Chrome enclosure looks so if your shopping around for a similar product look no further, order it now without any concerns whatsoever the quality is BRILLIANT.
- Karen Beagent
- 1 Beoordeling
Good and clear website enabled the correct spare part to be ordered
Good and clear website which enabled the correct item to be ordered.
- Brian Edwards
- 2 Beoordelingen
Good service
All the items were delivered on time, when I need to send an item back for exchange it was done with no fuss so I would purchase from this supplier again.
- Nathan Morby
- 1 Beoordeling
brilliant product.
had to wait a little while for my products to arrive, but when i got them, they were amazing quality for the price we paid. alot cheaper than other sites. The bath is huge and the spa's are amazing, i will have years of relaxing in this. Thanks alot, highly recommended. :)
- Sharon Webb
- 1 Beoordeling
A REALLY HELPFUL COMPANY.
WDB were great. We phoned them to ask if they did a non standard shower tray and ended up buying everything from them as they were able to match or beat all other prices and delivered for free. We found the quality of all the items purchased good and easy to fit. All parts were supplied and the correct number off screws/washers etc were included. Any questions were quickly answered and they phoned back when they said they would. Delivery was on time and they rang ahhead as promised. l would happily recommend them to anyone.
- Simon Shouler
- 1 Beoordeling
Helpful information given over the 'phone; delivery went like clockwork.
Nothing much more I can add. Excellent service.
- Hugh Macmillan
- 1 Beoordeling
Very clean design, good value for money
A really excellent screen for the money. The corner pillar is a little chunky, but the design is effective. Delivered quickly and carefully.
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- James Bailey
- 1 Beoordeling
fast and efficient service.
Competatively priced and importantly from my point of view they delivered when they said they would, so no need to have unnecessary time off work.
- Peter Fitchett
- 1 Beoordeling
We are very pleased with veery thing it look great
Thank you all the items we bought for our bathroom looks great .
We would recommend WD bathrooms
- I Daud
- 1 Beoordeling
Delivery service is appaling!!!
I was not happy with the delivery of the item
At 8am,nine months pregnant my whirlpool bath was abandoned outside in the street and when asked the person delivering it he said he would not leave it inside let alone he didnt even leave it outside my door it was in the middle of the street stuck to loads of wooden frame...wouldnt want to use them again...
Antwoord van WD Bathrooms
We are sorry that you did not receive the service you expected.
The delivery service you chose was a FREE pallet delivery (hence there being a wooden frame). You had the option of upgrading to a 2 man delivery service. In this case the driver would have had an assistant to carry the goods into any ground floor room.
For clarity on why the driver left the pallet at the roadside, it has become clear from google street maps that your front door is approx. 6 feet from the actual road. If the driver had of left it outside of your front door then a public footpath would have been blocked.
Our terms state that when receiving a pallet delivery then please have abled bodied persons available as the driver cannot bring the goods inside of the property. Had we known that you were 9 months pregnant and alone we certainly would not have advised this type of delivery.
Once again we are sorry your expectations were not met.
www.wdbathrooms.co.uk
- David Shackleton
- 1 Beoordeling
Excellent service, but disapointing product
Prompt communication and easy to contact on the telephone to arrange delivery, very helpful and called me back to confirm my order was ready to dispatch. Shower trav dlelivered on a wooden pallet safe and secure. I would have no hesitation buying from WD Bathrooms again or recomending them, but was just a little disappointed by the product its self. My shower tray seemed excellent until I realised the bottom of the tray was below the bottom edges of the tray, meaning I've had to build a frame like a picture frame to stand the tray on, so that I can then bed the center of the tray on compound. Good job I didn't want it flush on the floor. Otherwise tray looks great from above and very solid.
- Daren Brown
- 1 Beoordeling
Nice and easy to order good quality for the price!
Nice and easy to order only one bad point was waiting for them to ring me with a delivery date and time didn't hear anything for three days so rang then and they sorted it out there and then !
- David Puttock
- 1 Beoordeling
I have sent 2 E-mails regarding a serious complaint, both of which have been ignored !!
Item damaged when received, sent two e-mails with photo evidence, all of which has been totally ignored. Far from happy with the total lack of interest once item has been sold. However, I am pleased with my purchase, but not with the supplier!!
Antwoord van WD Bathrooms
We cannot find any emails from you regarding you order of a twyford shower enclosure. Please forward the sent emails to wdsupport@wdbathrooms.co.uk so we can see exactly where you have sent them. Although a serious complaint, this can be easily be resolved by a quick phone call or email to the above address.
UPDATE:
Dear Mr David Puttock
Thank you for forwarding us the 2 original emails . It transpired that you sent the 2 emails to wdbathroms.co.uk (missing an "o" out of the bathrooms) . We would have replied if you had of sent the 2 emails to our correct email address.
Kindest Regards
- Barry Jones
- 2 Beoordelingen
Very helpful and efficient service
Very helpful and efficient service
myworld.ebay.co.uk (408 Beoordelingen)
