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I contacted an extremely helpful Member of the team to get advice as to various versions of the software. I bought Flash in for an xmas gift, placed the order on the 20th, I received the item in my hands by lunch time on the 23th! Amazing
Plus, in the parcel was a further discount code off my next purchase . Outstanding service and a very happy customer, thank you all!
First time online with my shiny new laptop, so everything seems to take me forever..... My son helped my find the software i needed and I transferred the money the same day, I dont use credit cards online. Photoshop arrived in 2 days, although the box was crush a bit it all worked just fine.
I think this my second or third item from zoom and once again without a hitch... This order was for the open box design standard, as I'm a poor graphic's designer and couldn't afford the new version.... Our nice postman arrive with it 2 days later and I was up and working on it by the evening. Unfortunately I had some tech issues and needed to speak with Adobe to help me through the install, but that wasn't zoom's fault..
Friendly responses to all my stupid technical emails and the prices are very reasonable. Delivery arrived 3 days after the sale and I love using the recorder. I would like to see more accessories linked to the item, but I guess you cant have everything! One thing I would say after reading some of the reviews here, make sure your emails don't have those gifs and you don't CC everyone. From experience in customers service, these often get blocked by firewalls and spam software.
THIS IS BECOMING TOTALLY UNACCEPTABLE. STILL NO REPLY FROM ANY DEPARTMENT. YET VERY EFFICIENT IN OBTAINING MONIES FOR PAYMENT OF GOODS WHICH NEVER SEEM TO ARRIVE? I WISH GOOD LUCK TO ANYBODY WHO ATTEMPT TO ACQUIRE INFORMATION OR PRODUCTS. MY COMMENTS BELOW ARE STILL RELEVANT (21/1/2014) very helpful but no telephone number available to contact on the website. have waited 14 days for a delivery which should have taken 2-5 days - always being promised by email a delivery but it doesn't come!! not very good when you have IT guys standing by.(16/1/2014) Colin Delgaty- Financial Roots Limited
Purchased this for my husbands xmas surprise. Fast delivery. Activated it over the phone, Great support from the guys via email as it took me some time to install. All this help was free, unlike many support lines etc. Would and have recommended these to friends and colleagues.
We needed a program that would allow us to design and print high spec photos. I emailed zoom in the morning and within 2 hours they had sent me the quote. I discussed this with colleagues and decided that we could save money with them.
We paid and within 2 days my software had arrived. I had to email again for support a number of times. They were always supportive and willing to help.
Ordered photoshop, the cheaper education version. Arrived on time, but I didn't realise some of the restrictions on this version. Katrin at customer services was more than happy for me to exchange the unit. Great response to emails, very friendly..
"Excellent service. I recently bought office mac. It took me 5 weeks before I got around to trying it. The bundle was very easy to use, and they paid for shipping. I had a new, working computer with office, in a little more than a week. The only downfall of Microsoft Office for Mac is that it wasn’t developed with Mac in mind. Unlike other programs designed to work with the avenues used by Apple, this office software was designed more to work like a PC within a Mac. It makes sense on paper that Microsoft wouldn’t want to change the overall functions of their program to behave like their competitors. Instead they created software with one foot in the Mac world and one foot in the PC world. It doesn’t work with other applications developed by Apple for the Mac.
Eventually found zoom after searching what seemed like ages for photo shop 5.5. I needed this as we are already using 5.5 on our system. Price was very good and the parcel arrives within 2 days. Very good response to emails, although I think the spam filter they use for emails is a bit stringent.
First time using this company, I was going to buy from amazon but the price was another £65. Being a poor student, this was not good. Found zoom on google shopping and paid with my trusted credit card. The recorded arrived on time and everything was fine.
Did the usual serching around for acrobat reader, the price ranged from £600 to £300 on some sites. Most of the cheap online stores are not vat registered,so as I company I wouldnt be able to claim anything back. Found Zoom4u and the price was good, not the cheapest but good. Had the offer of either a download or retail box, went for the boxed option. Problem with my card to begin with, got that sorted and finally paid about 3 in the afternoon. I was totally surprised as my order arrived the following day and the website claimed 3 - 5 working days. So no complaints this end...
We ordered Office 2013 - did not say out of stock - took money. After two weeks still no product and was really getting urgent as I use it for work emailed company - no response. Emailed company - this time cc'd in the Safepay email. Safepay contacted them and told them to respond. Claimed they had not been getting emails - offered online version Sent activation keys - didn't work sent another - that also didn't work
gave up and asked for refund - not sure if that has yet been done For anyone having problems - ensure you cc in Safepay who accredit them
Order and got my Photoshop CS6 in good time, well within the scale quoted. Now all I need to do is try and learn how the hell it all works, as coming from CS2 is a huge leap. Best price I could fine on a proper site with vat, so I can claim it back.
After doing what seems like loads of research I finally decided to go for photoshop CS6. I found zoom through google and decided to give them a go and to my delight they also had the software i wanted as a download. Paid and the download link came about 30 mins later along with the key. Everything installed fine and I'm now up and running. I have have been using Adobe Photoshop CS-3 for about 8 years, CS3 was not comparable with the new computer. After eight years, you run into many hardware and software compatibility problems. Hardware wise, the only things compatible were the power supply, graphics board and fans. Cost is a eye opening, but I am glad I made the purchase.I have been an armature photographer and have always trusted Photoshop, so I didn't know what to do without it. My advise is to shop around both on Google and amazon and dont be afraid if you don't know the company, just make sure you pay with you C/C.
I thought I would write a review on Zoom4u after dealing with them this morning and reading some negative remarks on here.
I ordered a new voice recorder last Tuesday from their website which was £43 cheaper than the nearest rival uk retailer and specified a Monday delivery. A few hours later I received an email confirming the order and the delivery date. On the Sunday I was sent an email containing a tracking number so I could view the delivery slot on the fedex website.
Monday I received a call from the delivery driver before they were due to arrive and sure enough they arrived on time. The delivery guy was very polite and courteous the whole time.
I was definitely impressed with the communication and price and will be using these guys again
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