I found the ordering system on the website very clear, giving a number of options to either increase the computer spec or to reduce costs to my budget. I phoned the company for further advice and found they were really helpful and able to explain to me in a language that a novice to system builds (like me) could understand.
Post order the communication and delivery were excellent. I had ordered the system as a Christmas present and so the frequent emails detailing the build/delivery status were really useful. The final delivery was received within the advertised timeframe.
The reason I have given a 4 and not a 5 is that were minimal instructions received on delivery. The package included lots of parts, discs and manuals, which had all been pre-installed, but we were not aware of this at the time and so were confused by all these additional items. We had difficulty getting the PC to hook up to our monitor. We contacted the company and they were very responsive and helpful. In the end it was a simple matter of using a diferent HDMI port. Al emails were returned within 1 business day.
I would definitely recommend wired2fire and will use them for future PC and laptop purchases. You get a much better spec for your money compared to your Dells and Apples of this world and a more personalised service to boot.
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