Exceptional AV

Measure of a company is when things go wrong...

Hi All

There are many companies out there offering the same product/s however in my view a true measure of a company when is how they respond when things go wrong. I purchased an Amp and a couple of months later it smoked out (can happen to anyone). I rang Exceptional AV and spoke to a gentlemen called Karl Ford. From the word go he couldn't have been more helpful, courier was sent out, picked up my amp and although Exceptional AV had received the amp in a less than satisfactory condition due to inappropriate packaging coupled with a careless courier they immediately sent out a replacement amp.

You always worry that companies are quick to take money but how do they react when you phone up to get an expensive problem sorted? Well Exceptional AV and Karl Ford in particular were awesome.

Kindest Regards and Happy Purchasing

Kully Bargota