I ordered a hip flask for a 21st birthday present. 8 days later it still hadn't arrived, so I phoned to ask if it was on it's way, as i really needed it to arrive no later than the next day. I was then informed that I'd been sent an email, just half an hour before my phone call, to say it was out of stock and that I could choose another one!! Needless to say I cancelled the order, then ran to the shops to buy an alternative present!
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