I purchased a Braebo Ares PC because it had a buy it award from Computeractive magazine. The PC was an excellent spec for the price and not cluttered with all the kind of software that other PC suppliers pre-install that slow down the computer. I received a pleasant & friendly phone call to confirm the order and to take payment. I also received e-mails that kept me up to date with how my order was progressing. I had an unfortunate genuine mistake with my order, I received slightly a different monitor to what I ordered. I contacted the sales agent that had been in contact with me throughout the process via e-mail and nothing was to much trouble. He resolved the problem quickly and efficiently and I felt like a valued customer throughout the process. It was only due to this mistake that I found out how excellent Braebo's customer service and after sales really was. I always felt like I was in safe hands and the service was genuine and sincere. I would have recommended Braebo even before the minor error with my order, but after experiencing the genuine helpful and friendly customer care (that is lacking in so many other retailers) I can't praise Braebo enough. If you're looking for excellent value and want to be in safe hands this is the company you should buy a PC from. I will be telling all my friends and family if they ever need a computer to get it from Braebo. if this review has made you decide to give your custom to Braebo I'm 100% positive you'll be happy with everything to.
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