Jaynes profiel
Beoordelingen (1)
Hip Furniture
JUST DON'T
Whatever you do DON'T deal with this company. They must be the worst online business that I have dealt with. I ordered a product on boxing day. It arrived and all I can say is, my garden furniture was in better condition! It was covered in some sort of black wax. When I raised this complaint (and sent many photos) clearly not matching the description of the website photos but I was told that it wasn't clear yet I could return it for the fee of £35.
After 4 weeks, £8 in calls I found out that the deivery company had lost the table (how I do not know). To say the staff I called gave inconsistent messages is an understatement! Deal with this company at your peril!
Antwoord van hip-furniture.co.uk
Jaynes profiel
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We are sorry to hear of the issues with your product and thanks for your comments in relation to your experience when ordering with us.
All of our products are sold new and certainly there should be no such issue, and we are sorry to hear that there has been a problem.
If you would like to contact us to discuss this issue, and provide your order reference number so that we can provide a suitable resolution to this problem for you, please feel free to do so using the below details.
Kind regards,
The Team at Hip Furniture
Telephone: 0845 224 1481
Email: customersupport@hip-furniture.co.uk