ORDERED A BATH SUITE AND GOT A PHONE CALL CALL DAY BEFORE DELIVERY SAYING THE BATH ISN'T COMING BUT THE REST IS. I WAS THEN GIVEN UNTILL 5.30 THAT EVENING TO DECIDE IF I WANTED TO CANCEL OR NOT OR HALF THE STUFF WOULD BE DELIVERED. I HAVE TAKE TIME OFF WORK AND BOOKED IN CONTRACTORS TO DO THE WORK, SO I ASKED TO CANCEL BUT I WOULDN'T GET A REFUND IN TIME TO BUY A DIFFERENT ONE FOR WHEN THE CONTRACTORS ARIVE. ONLY OPTION I HAVE BEEN GIVEN IS GO ONLINE AND PICK ANOUTHER ONE, I DIDN'T SPEND A MONTH LOOKING ROUND THE SHOPS TO JUST PICK ONE IN FIVE MINUTES ONLINE.
TOTALLY LEFT IN TROUBLE AND OUT OF POCKET TO BUILDERS. HOW DO YOU NOT KNOW YOU YOUR STOCK THE DAY BEFORE DELIVERY. WICKES SEEM TO PUT GOOD OFFERS ON TO BUILD UP LOTS OF SALES AND THEN CAN'T DELIVER AND OFFER POOR ALTERNATIVES. NEVER AGAIN WILL I USE THEM, RATHER PAY MORE AND SUPPORT LOCAL TRADERS I CAN TRUST
been ordering off chemical for a long time and they've been really good. there delivery is quick as it possibly could be. Only problem i've had is with one record i bought and it looked like it had been kicked round the floor and was scratched to death and didn't play, i was off on holiday the day after so missed my chance to send it back, they might off given me a refund if i had sent it earlier. wish they were abit cheeper for vinyl but thats how it is now and i wish they included vat before checkout aswell but genrally a really reliable company. still use them when i can aford vinyl.
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