I placed an order with the company without doing a background check which i obviously regret! I paid for next day delivery and lo and behold I didnt recieve my item. I was tracking it online and it just said despatched. I found out from forums that the only way to get this company to talk to you is through there facebook page, which i did. I was told that my item was lost in the post! its not possible for it to get "lost in the post" if its with a courier! I then received it 4 days after placing the order. When I received my item I was suspicious that it was a fake as the smell and packaging was different to ones that I had bought previously. I contacted the company requesting that my account be credited with the £3.95 delivery charge yet i never heard a thing. I think this company is absolutely disgusting and should shut down if it cant give basic customer service!
Miz Nai J vond deze beoordeling nuttig
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