I always find the speed of response and the prices amazing
From the moment I started looking for my new car I found the Nationwide Web Site really easy to use, allowing me to compare my various choices and add and subtract extras to meet my budget. I was surprised also to see lots of genuine offers. Having made my choice I found that the ordering was greatly helped by friendly people who were interested in me and my choice of vehicle. All my queries were dealt with promptly and paperwork was straight forward. My only criticism is that when my vehicle was delivered to my home his job was to deliver only and I missed the service of having someone go through the operation of car and its numerous gadgets. As result here I am three days later still armed with manuals trying to fathom out the controls. Despite this reservation I have already recommended to several of my colleagues to use the Nationwide leasing service.
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Thank you for your feedback, we really appreciate it.
Our website has been designed so that our Customers can make a judged decision on their next vehicle. I am glad to hear that it is working well.
In most cases our cars and vans are delivered by our suppliers own drivers in order for them to go through the features of the vehicle. I have fed your comments back to our Admin Team and our Supplier in order to try and prevent this happening again, and to explain to them the importance of getting it right first time on delivery! If you require any practical or technical details for your vehicle please let me know.
Regards
Glenn Nutsey
Tel: 0844 482 9595