BetterBathrooms.com

Appalling

We placed an order for a full suite including tiles.1st delivery came, some items damaged in transit,some poor quality,2cnd delivery came-same again,3rd delivery-Tabor sink top had hollows where they had tried to buff out damaged areas,4th delivery came-Tabor sink packaging was so damaged we didnt even accept it off driver,BB promised 5th delivery for today,hadnt come by 2pm so rang BB to see what was happening,NO DELIVERY was coming despite them sending txt alert(am) to say it was en route,delivery now coming Sat. Rang BB to complain but cant get to speak to Manager. Have logged complaint with T.Standards. Next step is newspaper and tv

woensdag 13 juni 2012

Antwoord van Better Bathrooms UK LTD

Thank you for your feedback; it is very much appreciated.
I am sorry for the problems you have experienced and understand a manager is calling you before 6pm today to see how we can resolve this issue for you and move forward.
Thank you again for your feedback.