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Beoordelingen (2)

PharmplexDirect

unhappy with my purchase

I ordered an item as per the picture shown, (the 12-18 digit number matched that on a box of the plaster I already had). But when it was received it was not what was ordered. Despite a few telephone calls to Pharmplex, and being advised it was being investigated, I didn't receive any further contact. So after spending over £16 I was unhappy that I was not contacted to see if any refund could be given if I returned the item.

Ik vind dit nuttig Rapporteer
dinsdag 30 oktober 2012

Antwoord van Pharmplexdirect

Hello,
Firstly thanks for taking the time to wirte this review. All feedback is welcomed and we appreciate it. I have personally looked into your order, and it is genuinely still under investigated. I agree this is not good enough seeing as you placed the order at the beginning of the month, but the manufacturers haven't been totally forthcoming.
We do apologise for not doing a better job of informing you, we needed to do better. We hope you don't hold this agianst us, and by looking at the other reviews, believe us when we say we don't usually let our customers down.

Feel free to contact us directly about anything and someone will contact you when the problem is resolved.

Apologies and Kind regards,

The PD.com team

www.packyourbagstravelstore.com

easy site to navigate

I received an email promoting items on the site. The travel shower caught my eye. I bought it as a gift for my husband - I thought it looked a great idea when touring as you'd never be stuck when in need of a wash. It takes warm water, I might even use it, as the thought of showering in cold water makes me shiver!! It packs really small in its own little pouch. Haven't tried it yet - so can't say what it's like. But he thought it was just the thing, when travelling with limited space when cycling. So there's no complaint for not being clean and fresh wherever you are!!

Ik vind dit nuttig Rapporteer

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Thea Dawson
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