I did one order with them and although most of the products were okay, one T-shirt which was advertised on their page as being a regular fit looked like XXXXL when delivered. Communicating with Customer Service was okay, although not lightning fast, but Swell would not pay for the return shipping fee, and I would have had to pay for the delivery of the exchange product too! Even when this was clearly the company's fault not to check if their product description was correct.
Too bad, as they otherwise have a very wide range of cool products.
Had no problems with the order, delivery was quick, size fits as advertised. The shipping fee of GBP18 to the EU is a bit high though.
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