Handtec

Terrible Service

I ordered a mobile phone case from this website. I payed via PayPal, got a confirmation e-mail from PayPal and the money was taken out of my account. 6 days later, I'd received no correspondence from Handtec about the order to say it had been despatched, or indeed that there were any problems. Contacted them today to make sure everything was ok, and they tell me the order was cancelled because of a problem with payment, even though the payment has actually gone through fine! So now in the dark, don't know if I'll ever even receive the product, and their e-mail responses are very slow. Don't trust at all.