I have dealt with them 3 times and each time it was absolute nightmare!! Promised an ipod when you spent >£750 as promotion and on every delivery it got lost in post! ( They could not produce a proof of postage on either occasion for some very strange reason ) Kept ringing them tens of times, they never rang back. Eventually after so many complaints they sent the "real ipod".
Bunch of incompetent people, especially receptionists.
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