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Beoordelingen (2)

Go-Electrical

An order of two parts

I received one half of my order very promptly, however over a week later I am still waiting for my second item, and the only contact I have received from Go Electrical was a compliment slip with the delivery of my first item saying that my second item would follow shortly. Not happy and not acceptable.

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woensdag 6 juni 2012

Antwoord van Go-Electrical

Thank you for your order and sorry for the delay in response.
We are very sorry that your order was shipped in two separate deliveries. We try to keep all items in stock at all times, but unfortunately sometimes suppliers are unable to deliver as quickly as items are sent out. We are sorry that you did not receive any further communication from ourselves about the delay; we are looking into this for you with the entire Go-Electrical team.
Thank you for bringing this to our attention and we are very sorry that you have had a negative shopping experience with us.
Kind regards,
Jennie Moor
Customer Service

Pet Supermarket

very good

the overall service and value for money was goos, however packaging was a little 'tatty', and this doesn't bode well for interal aquarium filters

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Sam
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